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I
Ivan_White
Participant
February 23, 2020
Question

[Text]-Installed font is not displayed on an iOS13 device in XD app.

  • February 23, 2020
  • 1 reply
  • 753 views

Hello, I installed the font on a macbook, then installed it on an iPhone (both from Creative Cloud apps). In the iphone preferenses font is installed. The mobile XD also shows that the font is installed, but still does not display fonts! 

 

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1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
February 24, 2020

Hi Ivan,

 

We are sorry to hear you are having trouble previewing the installed font. If it's an Adobe Font, we would request you to please try the solution mentioned in this article: https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html and let us know if that helps.

 

Thanks,

Harshika

 

 

I
Ivan_WhiteAuthor
Participant
February 24, 2020

Everything is fine on the computer. Font not showing on iphone. I deleted apps - Creative Cloud and XD, install again - It did not help.

Preran
Community Manager
PreranCommunity Manager
Community Manager
February 27, 2020

Just to be sure, are you using the app from Adobe or the Adobe Preview app from a third-party developer?

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