This feature isn’t available because your organization has disabled sharing.

[Nadine Lombard]

Hello everyone - I really need to share my XD documents out but I get the error message "This feature isn’t available because your organization has disabled sharing." I have a private licence and I can't find where to enable sharing again - unsure how i disabled it in the first place 😞

TIA 🙂

[Ares Hovhannesyan]

Ask your admin to change setting for sharing (permission). IMHO that is the reason. 

[Nadine Lombard]

Hi Ares, thanks but I am the admin 🙂

[HARSHIKA_VERMA · Accepted solution]

Hi @Nadine Lombard,

Thank you for reaching out. I checked your account, and it looks like you're on an individual subscription. I assume you're experiencing a similar issue mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/can-anybody-tell-why-i-can-t-use-the-quot-share-....

If yes, then this is a known issue, and the team is investigating it. As a workaround, could you please try signing out of XD, Creative Cloud Desktop app, restarting the machine, and then signing back in? 

Let us know if that works for you. We'll keep you posted on the bug.

Thanks,

Harshika

[Nadine Lombard]

Thank you Harshika, logging out of CC and logging back in worked - how strange 🙂

[HARSHIKA_VERMA · Accepted solution]

Hi @Nadine Lombard,

Thank you for being patient. It looks like the issue seems to be fixed with XD 55.1. Could you please update XD to the latest version and let us know if that works now? 

Thanks,

Harshika

[Nadine Lombard]

Thanks so much - will do 🙂

[Bicky Perdana]

I have the same problem with XD v56.0. How to "signing out of XD", I'm not remember ever signing in, in the first place. Please help.

[Rasha Essam]

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