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Hi,
Adobe XD seems to be completely broken. I have the following issues:
I'm using XD 50.0.12 on Windows 10 (latest drivers installed) und a Surface Book 3.
I deinstalled an reinstalled XD - no effect.
Thank you in advance
Sven
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Hi Sven - BDAE,
We are sorry for the trouble. If it's working on another window user then I assume it's something related to the original user account. I would also suggest you please update XD to the latest version (XD 51) and then try again.
Let us know if that helps.
Thanks,
Harshika
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UPDATE:
I shared access to the XD document (created with a company account) with my personal Adobe CC account.
I logged in to another windows user on the same device, there I opened the shared file with my personal Adobe CC account.
There everyting works as expected including that the preview thumbnail of my CC libraray asset is shown.
It's the same device, same XD version but different windows user and different adobe user.
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Hi Sven - BDAE,
We are sorry for the trouble. If it's working on another window user then I assume it's something related to the original user account. I would also suggest you please update XD to the latest version (XD 51) and then try again.
Let us know if that helps.
Thanks,
Harshika