Unable to create a prototype link in XD and getting 44:76

[kowsik5C6C]

When I try to create a new link getting 44:76 error and not able to create the link. It used work earlier but al of a sudden it is behaving differently. Not able to find the issue. Can some please help with the resolution. 

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[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. Please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd-discussions/error-44-when-sharing-documents-in-xd/td-p/10635...

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

[kowsik5C6C]

I had tried but it didn’t work. Its happening with only few XD files not all files. 

[HARSHIKA_VERMA]

Hi kowsik5C6C,

Thanks for sharing the screenshot. Could you please confirm which operating system you're working on?  Have you tried switching to a different network? Please also share the about macOS screenshot with us.

Let us know if that helps.

Thanks,

Harshika

[kowsik5C6C]

Hi Harshika,

I'm using macOS. I have not tried switching to different network I will try and keep you posted. 

[kowsik5C6C]

I had tried with another network still facing the same issue. 

[HARSHIKA_VERMA]

Thanks for trying the suggestion. Is it possible for you to share the XD file with me over a private message? If yes, please upload the file to a shared location such as Creative cloud or Dropbox or WeTransfer and share the URL with me.

Please also generate logs and upload them to the shared location and then share URL with me.

I will try my best to help.

Thanks,

Harshika

[kowsik5C6C]

Hi Harshika,

Sorry I can't share the file in any of the medium. As this is my organisation information and we have security and privacy concerns. I can do a screen sharing session if it helps you to find out the reason.   

[HARSHIKA_VERMA]

Sure, kowsik5C6C. We would request you to please initiate a chat with us using our contact us page so that our support team can do a remote session and help you further.

Thanks,

Harshika