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F
Frito5FC2
Participant
September 23, 2020
Answered

Unable to download XD files from Document Files

  • September 23, 2020
  • 1 reply
  • 442 views

Hello everyone.
I noticed that is impossible to donwload XD files from Document Files using any browser. This issue don't happen with other type of files, like AI, ZIP etc.

Find below screenshots for this issue.

 

 

 

If Adobe is trying to convince us to use the XD's co-edit feature, is doing it wrong.
Without this option we must sync all of our files on a computer, to be able to use any XD file, which is a big mistake.

Regards!

This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hey Frito, 

 

You can submit the feeback for this functionality here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests so that our engineering team can look into the request and update the discussion.

 

This is the best way of communicating with our team for any feature request and ideas.

 

Hope it helps.

 

Thanks,

Harshika

1 reply

Rishabh_Tiwari
Rishabh_Tiwari
Legend
September 23, 2020

Hi there,

 

Thanks for reaching out. Could you please try the suggestions shared here: https://community.adobe.com/t5/download-install/cannot-download-adobe-xd-files-from-creative-cloud/td-p/10243905?page=1

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

F
Frito5FC2Author
Participant
September 23, 2020

Hello Rishabh. Thanks for answer. But it doesn't work in this case.

 

I will explain: this ID might be used by another people if I get off the team. So, it won't require another Adobe ID to share files via Cloud Documents.
Lets say another team's member needs to reach some file to work with. So, he'll login into "my" ID (remember I'm out now) via browser just to take those files. He can't login into this ID via Cloud Manager on a PC (to sync all the files) because he already uses his own ID.

Therefore, having the download option for XD files via browser would be useful in this case.

Can I report it as a riquered feature? Or will it be ignored?
Look... This feature is already working for other files types, like AI, PSD, ZIP etc. It not seems to be too hard.

Best regards.

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
September 28, 2020

Hey Frito, 

 

You can submit the feeback for this functionality here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests so that our engineering team can look into the request and update the discussion.

 

This is the best way of communicating with our team for any feature request and ideas.

 

Hope it helps.

 

Thanks,

Harshika

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