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Unable to drag-and-drop images into shapes

Community Beginner ,
Oct 03, 2022 Oct 03, 2022

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I'm not sure if this started happening once I updated XD recently (I'm running 54.1.12 on macOS Monterey 12.5.1) but I'm now unable to drag-and-drop an image directly into a shape and have it auto-mask.

 

I've looked everywhere for a possible fix, but every post is dated years back. 😞

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Import and export , Missing feature , Product performance

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correct answers 1 Correct answer

Community Beginner , Oct 04, 2022 Oct 04, 2022

Update: It's working again! Although not without a few workarounds. I was finally able to use the drag-drop by doing the following in existing documents:

  • Duplicating the intended mask shape within the document
  • Dragging an image into the duplicate shape
    • Seems to work on attempt #2
  • Then dragging the image into the original shape, and voila! 

 

Not sure what's going on here, but I'm happy to say the least. 

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Community Expert ,
Oct 04, 2022 Oct 04, 2022

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Hi @kelseyberger, as I see it, there's no such problem dragging an image on a shape and getting it automatically masked on the XD I'm using ( Version: 54.1.12.1 on macOS Monterey 12.5.1) maybe you need to do that tiny update and please let us know, hope this helps! 

Screen Shot 2022-10-04 at 17.25.50.png

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Community Beginner ,
Oct 04, 2022 Oct 04, 2022

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Hi @AkinGn! Unfortunately I'm not seeing an option to update to the .1 newer version. Creative Cloud is showing my XD as fully up to date. 

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Community Beginner ,
Oct 04, 2022 Oct 04, 2022

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Update: It's working again! Although not without a few workarounds. I was finally able to use the drag-drop by doing the following in existing documents:

  • Duplicating the intended mask shape within the document
  • Dragging an image into the duplicate shape
    • Seems to work on attempt #2
  • Then dragging the image into the original shape, and voila! 

 

Not sure what's going on here, but I'm happy to say the least. 

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Community Expert ,
Oct 04, 2022 Oct 04, 2022

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Hi @kelseyberger, glad it's working and I'll also keep that in mind if it doesn't work for me anytime, thanks for sharing!

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