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2

Unable to Drag drop component published in previous XD version to canvas in XD 49

Community Beginner ,
Mar 14, 2022 Mar 14, 2022

Hello, i am unable to use the shared components from my library on other documents than the main one whilst my team members can in any document. Only a select few of the components will appear in the new document i roughly counted 5/100+. This is a huge problem since i am unable to use the UI-Kit i have created.

 

Details

  • I am the owner and creator of the shared library
  • Adobe Xd 49.0.12
  • Library is a cloud document

 

Library is shared with

  • Everyone members - Team
  • Me (can-edit)
  • Team member #2 (can edit)
  • Team member #3 (can view)

 

Document share

  • Password link
  • Invitation link

 

 

<Title renamed by moderator>

TOPICS
Known Issue , Product performance
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correct answers 1 Correct answer

New Here , Apr 14, 2022 Apr 14, 2022

Yesterday I updated to XD v50.0.12 and this resolved the issue for me. I am now able to drag and drop items from my libraries as I was able to do before v49. Thank you, Adobe, for fixing this! 

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Adobe Employee ,
Mar 22, 2022 Mar 22, 2022

Hi isabelr34324212,

 

Sorry for the trouble. It's a known issue, and the team is working on fixing it in upcoming releases. Meanwhile, please try the workaround suggested in the correct answer to this post.

 

Let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Apr 14, 2022 Apr 14, 2022

Yesterday I updated to XD v50.0.12 and this resolved the issue for me. I am now able to drag and drop items from my libraries as I was able to do before v49. Thank you, Adobe, for fixing this! 

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Guest
Apr 22, 2022 Apr 22, 2022

I am on Adobe XD v50.0.12.14 and still unable to drag certain components to the canvas. Thanks for the "solution" anyway.

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New Here ,
May 03, 2022 May 03, 2022

Same here. I was able to drag the elements untill I did the update... Realy enoying... 

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Adobe Employee ,
May 30, 2022 May 30, 2022
LATEST

Hi @Deleted User & @Leentje5FDB,

 

We are sorry for the delay in response. Are you still experiencing the issue on XD 51? If yes, please share the details of your operating system.

 

We will try our best to help.

 

Thanks,

Harshika

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