Unable to open XD on windows 11 after updating from 50 to 51

[cdotso45828710]

The following error is displayed when trying to start Adobe XD on Windows 11

Happened when updating from version 50 to 51

I did a complete uninstall, and cleanup with Adobe Creative Cloud Cleaner Tool, restart but this error shows up again

<Title renamed by moderator>

[Ares Hovhannesyan]

Not sure but this can be win option. What happened when you click on advance option?

[cdotso45828710]

Opens the Installed apps and the options for Adobe XD. Neither option helps in this case. I can Terminate, Repair or Reset the app. 

A strange situation indeed. Nothing on the computer has been changed except the application update. There were no problems before.

[Ares Hovhannesyan]

Did you try to reset or repair - as indicated in 2.jpg? Also can you check if you have xd process runing in task manager when "xd not runing"?

[HARSHIKA_VERMA]

Hi @cdotso45828710.,

We are sorry for the trouble. We would like to follow up on your issue. Are you able to resolve the issue by following our expert suggestion? You may use the Creative Cloud Cleaner tool for cleaning the corrupted installations.

Please feel free to update the discussion if you need further assistance from us. 

We would be happy to help.

Thanks,

Harshika

[cdotso45828710]

Hello and thanks for the replies.

I tried all possible solutions, but the problem was fixed only after I logged in with another account, logged out, and logged back in with mine. No idea why this happened.

Now everything is fine.