Unable to update the library, it stuck on loading.

Report · May 25, 2022

Seems it's something we have to live with. Even I don't mind seeing this blue button saying I've to "Update" the library. The problem is that after more than 4 documents attached to this library, it multiplies the issues, missing lkinks, long syncing times, slowing and freezing XD... etc, etc, etc.

Worst of all... I end up creating new files from zero, trying to alleviate the update problem. First day OK, but when I start to add complexity in components, everything goes out of control (and ending with dozens of files with similar naming, because of the urgency to solve problems)

Thanks god, I've started to learn Figma... at least they take users seriously.

Report · May 25, 2022

And please... don't tell me that ridiculous workarrounds of uninstall or deleting CC libraries from my disk and reset whatever thing. I'm a designer, not a developer.

(even don't say "we apologize... we are so sorryy... blah, blah" we pay for working solutions, not excuses)

Report · Jun 28, 2022

Hi @Edu Couchez,

We apologize for the delay in response. We understand how frustrating it could be. Are you still experiencing the issue? Please connect with us directly using our contact us page so that we can help you immediately.

We will try our best to help.

Thanks,

Harshika