Unable to view some images/assets in shared link

[Isaac5E4A]

 Once I update/create a link, some images disappear. I've tried re-exporting the images into different formats, deleting original and placing new image in, copy & pasting it in, deleting the app and reinstalling. This is happening across different boards on different projects too. Please help!

[Rishabh_Tiwari]

Hi Isaac,

Sorry to hear about the trouble. Please confirm the version of XD & OS. Have you tested this on different browsers? Please share a sample file for testing. We'll try our best to assist you.

Thanks

Rishabh

[Isaac5E4A]

Hi there, 

Here is an example here, main header image and image in second section is missing:

https://xd.adobe.com/view/5b36d679-0253-4375-95e2-f48ea90dfaa4-0e65/

version 57.1.12 with no updates required accoridng to my dashboard. 

Tried on safari and chrome - no luck. 

Screenshot of what it should look like attached. 

Thank you

[Isaac5E4A]

Further to this: I needed to get this project off to client so everytime I updated the link, the photos would appear. i just kept clicking update link until all photos were showing.. but here's a screenshot of what it looks like with missing photo

Thanks

[Kenneth Kawamoto]

Your preview looks fine to me. May be it's network connection?

[Isaac5E4A]

???