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tornikeb88819991
Participant
February 9, 2021
질문

What is the difference between Paid and Free versions of XD if they both crash

  • February 9, 2021
  • 1 답변
  • 1189 조회

XD keeps crashing all the time, not saving the work done, some tools disappear time to time, sometimes blending modes get to crash the app totally. I don't know why I pay for the version that I can have for free
When you choose blending modes it crashes whole program, 
Sometimes Shadow color picker disappears, top right corner tools disappear if you don't restart the app.

I thought I would get a decent bug free app if I'd get a paid version but no sir.

I don't understand why I should pay anything if the difference is only shareable links,

Do something!

    이 주제는 답변이 닫혔습니다.

    1 답변

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    February 9, 2021

    Hi, we're sorry you're having trouble with Adobe XD. In order to help you we need some information, such as the version of the software you are using and the features of your computer.

     

    In addition, below I am attaching a page that illustrates the functions of Adobe XD according to the chosen plan: https://www.adobe.com/products/xd/pricing/individual.html

      T
      tornikeb88819991작성자
      Participant
      February 9, 2021
      Xd version is up do date through cloud, my laptop is HP pavilion 256 ssd,
      8th gen i5 processor, 16gb of ram
      italosan
      Community Expert
      italosanCommunity Expert
      Community Expert
      February 9, 2021

      Thank you for providing us with the requested information. Have you tried uninstalling Adobe XD via Creative Cloud Cleaner tool? this way you will also delete any corrupt files.

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