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XD is just hanging

New Here ,
May 12, 2021 May 12, 2021

I tried opening created files but it just hanging, it just shows spining beach ball(On mac).

I uninstalled it, removed the plugin data. Gave someone else the same file and it opens up by them so file isnt corrupted.  Also on the latest version 40.0.22. Any ideas why it wouldn't work and anyone else have the same problem?

 

Screenshot 2021-05-12 at 09.31.15 (2).png

TOPICS
Crash on mac , Product performance
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New Here ,
May 12, 2021 May 12, 2021

Yes. I'm also facing issues in XD after the latest update (40.0.22). Though my issues appear only when I'm in prototype mode. The design mode works perfectly fine. The more interaction I have in the artboard the more it hangs. Will there be a quick fix for this from Adobe? 

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Adobe Employee ,
Jun 06, 2021 Jun 06, 2021
LATEST

Hi there,

 

We are sorry for the delay in response. We would like to know if you're still experiencing the issue with XD on the current version of XD 40.1.

 

We will try our best to help.

 

Thanks,

Harshika

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