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XD Publishing services are down getting error 44:63, 55:63, 500 etc.

Explorer ,
Nov 25, 2020 Nov 25, 2020

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I can't update a shared link.

I'm receiving Error 44:63

 

<The Title was renamed by moderator>

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2020 Nov 25, 2020
Hi everyone, Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed.  Please let us know if you're still facing issues while updating or creating prototype links.  Thanks, Harshika

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi having an issue updating/ sharing new link, is there anything at all I can do? I have a deadline for a university assesment in 45 minutes. Any information or tips would be appreciated ❤️

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Since yesterday, I have been unable to share XD prototypes. I have tried it both from the office and from home (different networks), both with cloud and local documents, and both with large files and a file with just one empty artboard. 

 

When I try to go to “Manage links”, another error message pops up (see screenshot).

 

How can I fix this issue? My whole workflow is suffering tremendously.

 

 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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I have the same issue. Getting both Error 55:63 & 44:63. Had this problem yesterday as well. What is happening? Is this going to happen everyday?

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here 😞

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Same here and the timing is terrible. Need to share work ASAP!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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same!!!

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I can't create link : Error 33:63

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New Here ,
Nov 25, 2020 Nov 25, 2020

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La création de lien, l'onglet  "PARTAGE" ne marche sur la version d'abode XD v35.1.12.

 

Si je veux mettre à jour mon lien, cela m'affiche une erreur 55:63

Et si j'en crée un nouveau , cela m'affiche une erreur 44:63

 

J'ai une présentation demain avec un client, comment je fais ?

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Same problem here and it happened yesterday as well. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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having problems.. error: 44:63..

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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same here - error 55:63 and 44:63

uninstalling and reinstalling XD did not help

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Yes, i have the same problem with the version of Adobe 35.1.12

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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Hello I can't create, update a link for my prototypes. I tried on several of different size, no matter. Also I tried to go on my Links management page and I've got an error 500.

 

xavierv86716734_0-1606319364774.png

When I want to create :

xavierv86716734_1-1606319405723.png

When I want to update :

xavierv86716734_2-1606319451952.png

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I am getting an error 55:63 & 44:63 while updating an exiting file link.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I can't create a shared linke to review my web designs.

It loads until 50% and then i get the error message (Error 44:63).

It wont even work with a blank art-board.
Or designs where i try to update a link. Which had no problem before.

The workarounds i found in the support center don't work for me. (less art-boards or split the document)

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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Hi!

Some time estimate for the problem to be fixed?

The problem remains here.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Ruchi5F94_0-1606320343912.png

This is the error I am getting

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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Post opened few minutes ago: Error 44:63 - Adobe Support Community - 11624973

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I'm trying to share my prototype but when I try to create the link, a 44:63 error appears. I updated the XD this morning. Yesterday, I hadn't this problem. It's with this new version. Please fix it. I need to share my prototype with my clients.

 

Thanks

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I update Photoshop XD today 
and now when i want to update my link.
I have: Something went wrong.
Please create a new link. (Erreur 44:63)
Can you help me please 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I have problems with the error 44:63. I cannot update the share link. Also, I cannot create a new link. It's annoying, and I have to turn in a job right now.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same issue here. Is there any update on when this will be fixed?

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