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J-sek
J-sek
Inspiring
November 6, 2020
Answered

XD : "View only access" for shared CC library

  • November 6, 2020
  • 2 replies
  • 3098 views

Hi all,

 

I love new Libraries and I think that's way better from what we had previusly (that was misleading). However, there are some minor issues, e.g. even if I create a file and share a Library from it, in the Creative Cloud app I have "View only access". Does anyone know why is that?

 

(I'd really love to be able to create groups for that Library but I simply can't because of this "View only" limitation!)

 

 

{Title renamed by MOD}

    This topic has been closed for replies.
    Correct answer J-sek

    Sorry for the delay in response. I would suggest connecting with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you immediately.

     

    Thanks,

    Harshika


    @HARSHIKA_VERMA , @ricardor18590360 As Harshika suggested, I've reached to Adobe Customer Care and had a very long session with multiple consultants. What I've learned is quite surprising. This behavior is… intentional.

     

    If you upload components and assets from Adobe Xd, you can't do anything about them within the CCDA (Creative Cloud Desktop Application). This is why they put the "View access only" label in the upper right corner. (Yes, it is confusing. In my opinion, it is bad UX and it should be fixed ASAP.)

     

    The label is not displayed for the assets that have been uploaded directly to the CCDA. This kind of asset can be organized within the CCDA app, e.g. collected within groups.

    2 replies

    ricardor18590360
    ricardor18590360
    New Participant
    November 30, 2020

    Doubling this question, too. I have the same issue when I publish a library in XD -- it is "View only access", and I don't know how to change it. Any help would be appreciated. Thanks!

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      November 6, 2020

      Hi there,

       

      Thank you for reaching out. Could you please check out this article: https://helpx.adobe.com/xd/user-guide.html/xd/help/work-with-creative-cloud-libraries-xd.ug.html and see if that helps?

       

      Thanks,

      Harshika

      J-sek
      J-sekAuthor
      Inspiring
      November 12, 2020

      Hi @HARSHIKA_VERMA ,

       

      No, it doesn't help. I've created a library (I'm the file and the Library ower) but I in the Creative Cloud I have "View access only" that prevents me from, e.g. creating groups (see attached screenshot).

       

      Cheers,

      Jacek

        J-sek
        J-sekAuthor
        Inspiring
        November 12, 2020

        I'm so sorry for the typos.

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