XD's issue with MacOS Catalina (Can't record prototype preview)

[Nazreen exe]

Came across a strange issue with Adobe Xd, after I upgraded to MacOS Catalina (developer beta). Xd won't let you record the prototype previews (video in the comment section) not sure whether this has to do with privacy settings etc. for those of you who plan to upgrade, not recommend to do at the moment...

Xd version: 19.2.22.3

MacOS: 10.15 Beta (19A471t)

Video: https://streamable.com/kk0jw

[italosan · Accepted solution]

Hi, most likely it will be a problem of incompatibility between the new OS and Adobe XD. After all, the Mac OS Catalina is still in beta. In this case, I suggest you go back to the previous version of your OS, so that you can work better

[helenes24312741]

Hi, When is this problem going to be solved for us that has installed Catalina?

[anthtripiq]

I had the same issue with the full release of Catalina. I never got the pop up notification to allow Adobe XD to record the screen.

Go to System Preferences > Security & Privacy > Privacy tab > Screen Recording (in left list)

And make sure Adobe XD is ticked in the list

[HARSHIKA_VERMA]

Thanks for sharing the solution that worked for you. This will definitely help our users to fix the issue. Please feel free to reach out to us in the future for any query related to Adobe XD. We would be happy to help.

Thanks,

Harshika

[ClaireWW]

Hi, I have issue with installing XD with Catalina, is it becasue of the incompatible thing?

[allier11705452]

I havent

[designwithmomo]

Thank you! I had trouble finding screen recording even though I typed 'screen record' in the search bar, the System Preferences didn't highlight any of the sections (Apple being weird).

[jenniferc21632071]

Do you know how to add XD to that list on the right side of the window?  I followed the steps but there is nothing to tick on mine!

[3hawk]

In System and Settings, choose Security & Privacy, choose Privacy tab, and choose Screen Recording in the left menu. XD should show as one of the checkbox options at the right of the window.

[Baby Forum]

Hey, I opened the screen recording settings but it is not showing in xd in the list but chrome and zooom only.

Is it a problem with my OS catalina or what. 

Please help.

 

[Kattomatte]

Thank you for posting. Had the same issue this morning and several other suggestions did not help with a fix, but this post helped me fix the problem easily and get right back to work. Good looking out!

[SkillNation]

Thanks for sharing the solutions... I've spent 1h of my life trying to find that stupid setting... Apple for sure doing everything to make our lives easier and enjoyable by adding more settings of security&privacy! Great job Apple, burn in hell... 

[Allan R Sturm · Accepted solution]

FIX: Unlock the panel, check on Adobe XD and restart the app. 

[Guest]

worked for me, thanks!

[David Alcala - Adobe]

There's also now a help document for this:

Unable to record prototype interactions on macOS Catalina (10.15) and later
https://helpx.adobe.com/xd/kb/enable-recording-catalina.html

[Paul Mbingu]

Thanks, A_Sturm this worked for me.

[lingxuey8468163]

Hello,  I followed your instruction, however, I couldn't find Adobe XD in my screen recording (see my screenshot below).

Do you have any suggestions to this?

Thanks in advance. 

[Mettyu]

Unfortunately, I had the same problem

There will be a tiny window in the background where you have to approve to use Adobe XD screenshot.

[joseph dzubina]

Thank you!

[mariam@52ndsolution.net]

I cannot find the xd at the left list, what can i do??

[m.brooks42]

THANK YOU!