XD Shared Files

[khoust]

If an XD files was shared using a different account and that account has been cancelled do you lose access to that shared file?

[Ares Hovhannesyan]

All files has been owned by creater and must be there. What kind of problem you have?

[khoust]

Hi I had an employee that has left the company, so his creative cloud account has been cancelled. Any files that he worked on in XD are they now gone? I can't seem to find them.

[Ares Hovhannesyan]

If he cancel his account all files have to be deleted IMHO.

[Rishabh_Tiwari]

Hi there,

Thanks for reaching out. If you have an Enterprise subscription, you can either contact the Admin or you can contact Enterprise support directly using this link.

Regards

Rishabh