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Baris KURAN
Participant
April 13, 2021
Answered

Zoom-in Zoom-out keyboard shortcut's don't work properly in today's update.(39.0.12)

  • April 13, 2021
  • 15 replies
  • 11910 views

Hi guys,

I hope this bug will be solved soon because it is really annoying.

 

Os:
Win10

 

XD version:
39.0.12


Expected behaviour:
Ctrl + Space for zoom-in
Ctrl + Alt + Space for zoom-out
(Any key can be pressed first. Key order doesn't change the behaviour. Such as all other CC apps and also such as old versions of XD)

Currently:
For zoom-in, you have to press the "Ctrl" key first.

Otherwise, if you press the "space" key first, the cursor stands still on the hand prop.

 

 

    This topic has been closed for replies.
    Correct answer Baris KURAN

    Hi there,

     

    We're sorry for the trouble. Could you please try updating to the latest version of XD 40 and see if that works for you now?

     

    Thanks,

    Harshika


    Hiya,


    I've checked the latest version which deployed today (40.0.22.12) and it looks like the issue is solved.


    Thanks.

    15 replies

    Show previous replies
    A
    Antonio Perales
    Participant
    April 14, 2021

    Han cambiado los comandos de navegación, la barra espaciadora (la mano) actúa como botón y tienes que volverla a pulsar para poner la herramienta de selección. Un problema cuando estás acostumbrado en todas las aplicaciones de Adobe a mantenerla pulsada, moverte por el espacio de trabajo y simplemente con soltarla vuelves a tener la herramienta de selección. Al igual que la lupa "+" (Mayus+Space) antes se pulsaba a la vez y al soltar las teclas volvías al cursos, ahora se pulsa en orden, primero mayús y después Space.

     

    {Renamed By MOD}

      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      April 14, 2021

      Hi Antonio,

       

      Thanks for reaching out. We have already shared the feedback with the Engineering team and I will update this discussion as soon as I hear from the team.

       

      Feel free to reach out if you have any other feedback or questions in the future.

       

      Regards

      Rishabh

      Nidhi shree
      Adobe Employee
      Nidhi shree
      Adobe Employee
      April 14, 2021

      Hi ,

      Sorry for the inconvenience.A bug is alreday logged and the team is investigating it.

      Meanwhile Can you please try some of the Workaround for zoom in/out listed below:

      1.Using Ctrl + / Ctrl -
      2.Using Ctrl+ space+mouse scroll /  Ctrl+ Alt+ space+mouse scroll 
      3.Ctrl+ mouse scroll 
      4.Ctrl +trackpad using two fingers

       

      <Marking as correct only to highlight>

       

        raghum37111597
        raghum37111597
        Participant
        May 5, 2021

        None of the options working out for me..Ctrl + Space is the most used hot key in XD pl revert it back.

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        May 11, 2021

        Hi there,

         

        We're sorry for the trouble. Could you please try updating to the latest version of XD 40 and see if that works for you now?

         

        Thanks,

        Harshika

        N
        Niraj5CE2
        Participant
        April 13, 2021

        In this version,

        while moving in with in the xd file with the help of spacebar and mouse works fine, 

        however while moving with spacebar and zoom in/out with alt+mouse scroll freeze after every two repetation.

         

         

        <The Title was renamed by moderator>

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        April 13, 2021

        Hi there,

         

        Thanks for reaching out and reporting the issue. I did see issues reported for zoom in/out shortcuts not working fine as mentioned here: https://community.adobe.com/t5/adobe-xd/zoom-in-zoom-out-keyboard-shortcut-s-don-t-work-properly-in-today-s-update-39-0-12/td-p/11965766

         

        I am not able to reproduce the freeze using Alt + Mouse scroll. It works fine at my end on a windows machine. Is it possible for you to record a video for better understanding.

         

        I will try my best to help.

         

        Thanks,

        Harshika

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        April 13, 2021

        Hi there,

         

        Thanks for reaching out and sharing your observations. We did try it at our end and we are able to reproduce the issue. I have logged a bug for this issue so that our team can investigate the issue.

         

        I will share the updates with you as soon as I hear back from the team.

         

        Thanks,

        Harshika

         

         

        monterxz
        monterxz
        Inspiring
        April 13, 2021

        I have the same bug after updating to Adobe XD version 39.0.12 on Windows 10. I have a huge file (all artboards don't even fit in the minimum zoom level of 2.5%) and need to constantly to pan and zoom in and out to create transitions between artboards. 

         

         

        Also, I've noticed that sometimes cursor remains stuck at Pan tool (hand icon) after pressing Space, panning and releasing Space. I have to press Space again to switch back to regular Selection tool (arrow icon). I'm used to do pan and zoom very quickly in previous version, but now it's just unbearable. I hope this bug will be fixed asap.

         

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