Adobe XD We can’t verify your subscription status.

New Here ,
Jul 13, 2021 Jul 13, 2021

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I have been getting this error report all day. i have jobs that were supposed to be delivered today and I haven't been able to access my filoes. Please I need you guys to help me out here. I'm out of ideas

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Crash on windows, Product performance

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Hi there,

 

Thank you for reaching out and sorry to hear you're having trouble using Adobe XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/solved-can-t-verify-my-subscription-status-windows/td-p/1061...? Let us know if that helps. 

 

 

Thanks,

Madhumati

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New Here ,
Jul 14, 2021 Jul 14, 2021

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what is this regarding? i use XD and the cloud daily for school.

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