Participating Frequently

Answered

Auto Height Text is positioned incorrectly on web preview XD 34.0.12.33

Forum|Forum|5 years ago
October 21, 2020
9 replies
4177 views

Curious if anyone is having issues with "Link Preview" not displaying type correctly with the latest update? Have my type centered on the page and it displays correctly on "Desktop Preview" but when I do a link preview the type left justifies and runs off the page. I thought maybe the document was corrupted but I created a new document and restyling the type settings and the issue still occured.

Known Issue

This topic has been closed for replies.

Correct answer Harshika Verma

Hi All,

There is an update-"The issue seems to be resolved now". Could you please check how the auto-height text (centered|right) aligned is displayed on the web and share the results with us?

Thanks,

Harshika

Mihnea Ovidenie

Participating Frequently

Hi,

Can you please check now how the auto-height text (centered|right) aligned is displayed on the web?

Cheers,

M.

stevens43664200

Participating Frequently

The issue now seems to be resolved for me.

Harshika Verma

Correct answer

Community Manager

Hi All,

There is an update-"The issue seems to be resolved now". Could you please check how the auto-height text (centered|right) aligned is displayed on the web and share the results with us?

Thanks,

Harshika

stevens43664200

Participating Frequently

I'm experiencing the same behavior. Center justified text flies off the page.

Nikolaus Ritt

Participant

I designed a simple website in XD like many times before. However, this time when viewing the prototype in browser some text boxes are shifted to the left by around 100px. This happens in chrome and in safari. When testing the prototype in XD, everything is as intended. I've uploaded a couple of screenshots showing the problem.

Super grateful for any tips or pointers.

Thanks!

Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. This is a known issue and we have logged a bug for the same. Please refer to this discussion for more information: https://community.adobe.com/t5/adobe-xd/auto-height-text-is-positioned-incorrectly-on-web-preview-xd-34-0-12-33/m-p/11523348?page=1#M38688

Regards

Rishabh

Atul_Saini

Legend

Hi everyone,

We have filed a bug for this issue and we'd be happy to take this investigation further. However, we need the following details from your end.

Collect the logs using this tool ( https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html ). Upload it to CC or Dropbox along with the XD file on which is it happening, and share it via DM ( Send a message )
OS build which you are using.
Is it only happening with Auto Height text?
Name of the Fonts and their weights which are impacted.

Workaround: Switch to point text before publishing.

Thanks,

Atul_Saini

PS: Merged Conversation. Marked as correct only to Highlight.

L

leantorresr

Participant

Hi, when I create a link of my project, some text elements move to the left, it happened me already in two different links since yesterday and I don't know how to fix it. Maybe one of you have already fix this issue or is it a general problem with the app? (I'm using Widows 10)

This is the preview in the app:

And this is the link on the web:

I hope to find a solution. Thanks already

Atul_Saini

Legend

Hi there, please share the details mentioned in my previous post (https://community.adobe.com/t5/adobe-xd/auto-height-text-is-positioned-incorrectly-on-web-preview-xd-34-0-12-33/m-p/11528104#M38820 ). It would help us to investigate properly.

Joseph Labrecque

Community Expert

Same thing is hapenning to me. Text is pushed off to the side in link while centered in XD.

Harshika Verma

Community Manager

Hi Bridge,

This is defintely not expected and thanks for sharing the screenshot. Is it possible for you to create a short video of the workflow so that we can try reproducing the issue as we are unable to reproduce the issue at our end on windows machine? Does that happen with every file or with a specific file? Does that happen when you do the desktop preview with in the XD app? Please share the OS version of your machine.

We will try our best to investigate on the issue.

Thanks,

Harshika

bridgettestream

Participant

when i use the new auto-height feature for my text elements. they look fine on the canvas, but when i create a prototype link the elements ends up shifting about 2 inches to the left every time.

J

jamesm49915065

Participant

Has anyone had issues with the design appearing differently on the published share link to that of the design file? We are having trouble with text boxes positioning themselves in random locations - think it might be something to do with components becoming libraries.

Any help would be massively appreciated.

Rishabh_Tiwari

Legend

Hi James,

Thanks for reaching out. We can surely test this on our end for that could you please share a few more details like:

The version of XD and the Operating System.
Is this happening with a specific file or multiple files?
Is this happening with a specific font or multiple fonts?
Will it be possible for you to share a few screenshots of what exactly is happening at your end?

Regards

Rishabh

J

jamesm49915065

Participant

Thanks for getting back to me Rishabh answers to your questions below:

1. Version 34.0.12.33 - Operating system macOS Catalina version 10.15.6

2. This is happening with multiple files across multiple members of my team.

3. Its only one font but multiple weights

4. I have attached a couple of screenshots to show you the issue in XD vs Link

Atul_Saini

Legend

Hi Ryanb,

Thank you for reaching out, would you be able to share the prototype link or a sample link so that we may reproduce and investigate it. A short video describing the problem would be a great help.

I'd also like to know if there are some issues with the ordering of that text layer? Like, It's supposed to be in the front, however, It is not on web preview.

Awaiting your response.

Thanks,

Atul_Saini

R

ryanb68870300Author

Participating Frequently

Hi Atul, not a problem.
Here is a preview:
https://xd.adobe.com/view/7a17d3c5-23ef-4dae-a15f-af542707ad72-2f44/

Here is a screen grab of what the desktop preview looks like

Not sure if this helps, but here is the XD version I'm currently using and system info:
XD Version:34.0.12.33
macOS Catalina Version 10.15.7

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded