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rosendof79510533
rosendof79510533
Participant
July 7, 2017
해결됨

Unable to drag and drop images into Adobe XD on Windows machine.

  • July 7, 2017
  • 33 답변들
  • 132955 조회

Hello Adobe Support,

 

I've been working with our IT department because my Adobe XD software doesn't allow me to drag and drop images into Adobe XD. I have to manually import them and then mask the images with shapes. I have been following your support forums, and we updated the GPU on my laptop and we're still running into issues. I am receiving a canceled symbol when trying to drag the images into XD. I am running Adobe XD on Windows 10. I can provide any specs you need to help troubleshoot.

 

Thanks,
Rosendo Figueroa

 

<The Title was renamed by moderator>

    이 주제는 답변이 닫혔습니다.
    최고의 답변: gouseb24882230

    Hi Ashraf,

     

    We're so sorry for all the trouble. Could you please try the steps shared on this discussion: https://community.adobe.com/t5/adobe-xd/can-t-drag-images-into-xd/td-p/9205660?page=1

     

    If that doesn't work, I'd request if you can log in to the Hidden Admin account (https://www.youtube.com/watch?v=EfbMs3w-Z3s&t=53s) and check how the application works.

     

    Regards

    Rishabh


    Thank you, For your information I resolved myself by Installing New OS on my pc

    33 답변

    C
    Ciprian22110334m8f6
    Participant
    February 10, 2022

    Wow, this bug! So i first have problems dropping images into XD, i then try the microsoft fix, i can now drag and drop into XD but no longer in Photoshop, great!

    J
    josanghoon
    Participant
    February 7, 2022

    바탕화면에서 jpg, png 등의 확장자 이미지 파일을 드래그 앤 드롭으로 삽입할 수 없습니다.

     

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    February 7, 2022

    Hi, can't drag images into Adobe XD?

      H
      Hasanov5CAB
      Participant
      July 13, 2021

      I can`t drop images with mouse easily

      M
      Community Manager
      Madhumati chitapurCommunity Manager
      Community Manager
      July 13, 2021

      Hi There,

       

      Sorry to hear you are having trouble dragging the images into XD. Would you mind confirming if you're able to import the images into XD? We had a similar discussion in the past here: https://community.adobe.com/t5/adobe-xd/unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/td-p/9205660 . Hope that helps!

       

      please feel free to update this discussion in case you need further assistance and we will be happy to help.

       

      Thanks,

      Madhumati

       

       

        T
        thiagov56970471
        Participating Frequently
        June 2, 2021

        Estou com um problema ao arrastar imagens para o AdobeXD, qualquer extensão, PNG, JPG, SGV. Quando tento arrastar para o XD aparece um ícone de "negado" no mouse. Já tentei reinstalar mas nada resolve... 

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        June 3, 2021

        Hi there,

         

        Thank you for reaching out and sorry for the trouble while dragging images into XD. Would you mind trying the solutions suggested in this post: https://community.adobe.com/t5/adobe-xd/unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/td-p/9205660 and let us know if that helps?

         

        We will try our best to help.

         

        Thanks,

        Harshika

        T
        thiagov56970471
        Participating Frequently
        June 4, 2021

        Thats not woked for me. I still unable to drop on XD 😕😕

        sherifmi73@gmail.com
        sherifmi73@gmail.com
        Participant
        May 26, 2021

        Unable to drag and drop images into Adobe XD on Windows machine.

        italosan
        Community Expert
        italosanCommunity Expert
        Community Expert
        May 26, 2021

        Hi, we're sorry but we couldn't replicate your mistake. Could you tell us what kind of images are you trying to import (jpg, png)? What version of Adobe XD are you using?

        P
        Przemek5FB3
        Participant
        May 26, 2021

        Hi, Have the same issue here - no files (any type, tried jpegs, png) cannot be dropped from any folder with the cancel icon appearing while trying. Running latest XD version 40.1.22, windows 10 also up to date with the latest updates, i tried several solutions on the web including registry edit, UAC control - nothing. Would much appricieate your help, it is very annoying to import  and mask each individual asset i want to use in the project. 

        Can send you more details about my machine and windows if you need anything.

        thank you

          D
          defaultbzmdsadpdlz2
          Participant
          May 19, 2021

          hello,

          I just started the adobe xd program, they can drag the pictures in the training videos and throw them into the working area, but when I throw it, I get an error, I would be glad if you could help.
          good work...

          C
          Community Manager
          Chethan GirishCommunity Manager
          Community Manager
          May 19, 2021

          Hi There,

           

          Thanks for reaching out and sorry to hear that you're having trouble using pictures in XD. Basically pictures/Images can be imported to XD from browsers, file explorer/finder and from libraries as graphics.Can you please share the error screenshot which you are getting while drag and drop of pictures.

           

          Also could you please share few more details like:

          1. The version of XD.
          2. Is this happening on a specific file or multiple files?
          3. Also Is it possible to share a video of your workflow clearly so it will be useful to understand how you are using drag on pictures, so please share the above mentioned  details.

           

          We're here to help, just need more information.

           

          Thanks,

          Chethan

          D
          defaultnofvz67jzxhd
          Participant
          May 19, 2021

          I am also struggling with this problem.

          My version is 40.0.22.12

          I did some research online, and did check the Regedit option but mine is set to 0.

          I tried to drag and drop different pictures in different documents, but get that circle with a stripe through when I drag it.

           

          So I have a acer laptop, I go to the pics in my documents to try and drag and drop it in Xd. If I go to file - open from your computer it doesn't want to show any picture on my laptop, which is strange.

           

          Please help me

          Michelle

          T
          tk5C85
          Participant
          May 18, 2021

          탐색창에서 드래그하여 xd 에 넣기가 안됩니다.

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          May 18, 2021

          Hi there,

           

          Sorry to hear you are having trouble. Would you mind confirming if you're having a similar issue mentioned here: https://community.adobe.com/t5/adobe-xd/unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/td-p/9205660? If yes, please try the solution suggested and let us know if that helps.

           

          We will try our best to help.

           

          Thanks,

          Harshika

          S
          Sina Sufi
          Participant
          April 30, 2021

          Hi

          It does not open when I drag and drop a file into XD in Windows 10. What should I do?

          Myra Ferguson
          Community Expert
          Myra FergusonCommunity Expert
          Community Expert
          April 30, 2021

          I'm on Windows 10, using Adobe XD 39.0.12.12 (Help > About Adobe XD), and drag and drop is working for me.

           

          I did see this thread with a few solutions that seemed to work:

          Unable to drag and drop images into Adobe XD on Windows machine

            zhengk37497696
            zhengk37497696
            Known Participant
            April 3, 2021

            With .xd file opened in Adobe XD and explorer active on Windows 10. I am not able to drag and drop png files into Adobe XD.

             

            The mouse pointer turns to "disabled" when dragging png files into pasteborad.

             

            Same as this problem: https://community.adobe.com/t5/adobe-xd/unable-to-insert-image-by-drag-and-drop-in-xd-version-22-0-12-12-on-windows-10/m-p/10567595#M15532

            rishabha58995343
            rishabha58995343
            Participating Frequently
            April 4, 2021

            Try reinstalling Xd or updating windows(if you are on an older version), it solves most bug-related problems. 

              J
              jinseongjoen
              Participant
              March 23, 2021

              my issue is

               

              https://www.youtube.com/watch?v=hUA1EIGn8r8

               

               

              help TT

              J
              Community Manager
              Jagriti_KashyapCommunity Manager
              Community Manager
              March 23, 2021

              Hi There,

               

              Sorry for the inconvenience you are facing. I tried to reproduce your issue but couldn't. Would you please let us know which version of Xd and OS you are facing this issue. Also if you are facing it in one specific file or multiple files.

               

              Please try quitting and relaunching xd and then try to drag and drop the image to check if it works.

               

              Regards,

              Jagriti Kashyap

                J
                jinseongjoen
                Participant
                March 23, 2021

                Thanks for your comment.

                 

                My XD version is 38.0.12

                And I'm window 10 user.

                 

                Even if I delete xd and install it, the error still occurs.

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