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antimofm
Participating Frequently
December 4, 2020
Question

Is there no warning when closing a Cloud Document before saving is complete?

  • December 4, 2020
  • 1 reply
  • 318 views

Recently I'm finding myself having to reboot XD many times a day (and not to harp on about it, but it's because of this issue), and unless I'm wrong, one time the file closed before Saving was completed — which resulted in lost work. And again, unless I'm wrong, XD didn't warn me about it.


Is there really no such warning? If there isn't, this is really a problem, especially if we're forced to reboot the software because of frozen features...

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Legend
December 7, 2020

Hi there,

 

Sorry to hear about the trouble. Usually, the cloud docs get autosaved so could you please check if you are able to revert to the correct version by following the steps shared here: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-col...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh