Korean characters in artboard titles issue

New Here ,
Jan 13, 2021

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Hi,

I've updated XD to ver. 36.0.32.10, and the artboard titles in all my XD files changed to unreadable texts.

It seems like some of the other users have the same issue in different languages.

Is there anything I can do to fix this?

 

Thanks.

Bang Kim

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Korean characters in artboard titles issue

New Here ,
Jan 13, 2021

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Hi,

I've updated XD to ver. 36.0.32.10, and the artboard titles in all my XD files changed to unreadable texts.

It seems like some of the other users have the same issue in different languages.

Is there anything I can do to fix this?

 

Thanks.

Bang Kim

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249

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Jan 13, 2021 1
Adobe Employee ,
Jan 14, 2021

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Hi Bang Kim,

 

Sorry to hear you are experiencing issues with XD. This is definitely an unexpected behavior. I would suggest signing out of XD, Creative Cloud desktop app, restart the machine and then sign back in. If the problem still persists, I would suggest uninstalling and reinstalling XD.

 

Let us know if that helps.

 

Thanks,

Harshika

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Jan 14, 2021 0
New Here ,
Jan 14, 2021

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Thank you for your reply, Harshika.

Bad news, I've done everything you said, did not fix the problem.

Titles are fine in the layers tab, though.

Maybe this is an issue casued by the latest version of XD?

 

Thanks,

Bang Kim

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Jan 14, 2021 0
New Here ,
Jan 14, 2021

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I'd like to add that this is also happening for Japanese fonts, when using the application in English. (if XD itself is set to Japanese language, it shows fine)

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Jan 14, 2021 2
New Here ,
Jan 14, 2021

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Did not try that, thank you for sharing.

Hope Adobe can fix this problem in the next update.

 

Bang Kim

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Jan 14, 2021 0