"Cannot read property 'activestate' of null" message

New Here ,
Apr 10, 2021 Apr 10, 2021

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Hi everyone,

I've been working on an XD file today, and when I go to save it, I get the message I put in the "Subject" line above.  Any idea why this might have happened, and what I can do about it?  I'm on Easter holiday from uni, so there is nobody on campus to help with my problem.

--Patrick

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Adobe Employee ,
Apr 12, 2021 Apr 12, 2021

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Hi Patrick,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Did this happen with a local file or cloud file?
  3. Please collect system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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