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[Text]-Adobe XD can't use some of the installed fonts.

Explorer ,
Feb 01, 2020 Feb 01, 2020

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For example I've tried installing Roboto via Adobe Fonts and by putting it into the system Fonts folder. According to Adobe Fonts Roboto and all its styles are installed/activated but in XD only regular and condensed light are available to apply.

I tried restarting Adobe XD.

This issue is not occuring in Photoshop.

I'm on Windows 10 and XD is up to date (26.0.22).

 

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Community Expert ,
Feb 02, 2020 Feb 02, 2020

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Hi, do you happen to use a font manager?

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Explorer ,
Feb 02, 2020 Feb 02, 2020

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I tried using FontBase before, which again - provided fonts for Photoshop but not XD...

Then I shut it down and started checking other options. It's not launched at the moment, so I guess technically I'm not using a font manager?

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Community Expert ,
Feb 02, 2020 Feb 02, 2020

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That's right, it should be turned off. However, have you tried disabling, activating fonts and restarting your computer?

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Explorer ,
Feb 02, 2020 Feb 02, 2020

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Yes I rebooted my PC a couple of times after that.

As for disabling, also tried doing that, in Fontbase and now in Adobe fonts, but I guess the main issue here is that unlike all other programs XD is not picking up fonts from the system fonts folder in the first place... What if I need to use some custom (web-optimized) font that is not available in Adobe Fonts and the only way of using it would be to install it directly and put it into the fonts folder? XD is just gonna ignore it, right?

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Explorer ,
Feb 02, 2020 Feb 02, 2020

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1.PNG2.PNG

Almost the same thing with Open Sans. There are 13 styles but only 7 are available in XD 😢

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Adobe Employee ,
Feb 04, 2020 Feb 04, 2020

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Hi Alex,

 

We are sorry to hear you are having trouble using fonts in XD. I am unable to reproduce this at my end on windows machine and I am able to see all the 13 styles for Open Sans and Roboto. Would you mind trying to sign out of XD and sign back in and then reboot the system?

 

Let us know if that helps.

 

Thanks,

Harshika

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Explorer ,
Feb 04, 2020 Feb 04, 2020

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Thank you but it didn't work either, it's all the same.

Can you please clarify whether or not XD is equipped to work with third party fonts outside of Adobe Fonts? Because if it's not then frankly I don't really see a point in digging into this problem here, since I will need those other fonts most likely at some point and hence XD is just not suitable for me.

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