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Known Participant
February 2, 2020
Question

[Text]-Adobe XD can't use some of the installed fonts.

  • February 2, 2020
  • 2 replies
  • 954 views

For example I've tried installing Roboto via Adobe Fonts and by putting it into the system Fonts folder. According to Adobe Fonts Roboto and all its styles are installed/activated but in XD only regular and condensed light are available to apply.

I tried restarting Adobe XD.

This issue is not occuring in Photoshop.

I'm on Windows 10 and XD is up to date (26.0.22).

 

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2 replies

Known Participant
February 3, 2020

Almost the same thing with Open Sans. There are 13 styles but only 7 are available in XD 😢

HARSHIKA_VERMA
Community Manager
Community Manager
February 4, 2020

Hi Alex,

 

We are sorry to hear you are having trouble using fonts in XD. I am unable to reproduce this at my end on windows machine and I am able to see all the 13 styles for Open Sans and Roboto. Would you mind trying to sign out of XD and sign back in and then reboot the system?

 

Let us know if that helps.

 

Thanks,

Harshika

Known Participant
February 4, 2020

Thank you but it didn't work either, it's all the same.

Can you please clarify whether or not XD is equipped to work with third party fonts outside of Adobe Fonts? Because if it's not then frankly I don't really see a point in digging into this problem here, since I will need those other fonts most likely at some point and hence XD is just not suitable for me.

italosan
Community Expert
Community Expert
February 2, 2020

Hi, do you happen to use a font manager?

Known Participant
February 2, 2020

I tried using FontBase before, which again - provided fonts for Photoshop but not XD...

Then I shut it down and started checking other options. It's not launched at the moment, so I guess technically I'm not using a font manager?

italosan
Community Expert
Community Expert
February 2, 2020

That's right, it should be turned off. However, have you tried disabling, activating fonts and restarting your computer?