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Playful_dancer5E27
Playful_dancer5E27
Inspiring
June 9, 2020
Answered

Error: -1 while updating the local file link in XD.

  • June 9, 2020
  • 3 replies
  • 2920 views

Hi, Team I have to face some issues regarding xd file share link update.

When I update this file link this message should appear. I have attached the screenshot plz see.

 

Creating a new link solves this problem. But I don't want to make a new link because this link is shared by a lot of peoples. 

How can we solve this problem? Kindly help me

 

 

1. Are you getting this error while updating a specific file or multiple files? 

Ans. Currently specific file

 

2. Is it a cloud or a local file?

Ans. Local file.

 

3. Are you connected to a private network or managed network like a work network?

Ans. Private network

 

4. Have you tried switching to a different network?

Ans. Not yet

 

5. Do you have a personal account or an Enterprise Adobe account?

Ans. Enterprise

 

<The Title was renamed by moderator>

    This topic has been closed for replies.
    Correct answer Playful_dancer5E27

    Hi Harshika, thank you for your response.

    I have reduced the artboard size and the deleted no. of artboards, but it did not make any change.
    Rishabh_Tiwari has told me the solution
    Simply signing out of the entire Adobe product and signing in again, And really its work fine 🙂

     

    3 replies

    T
    trina christensen
    Participant
    June 15, 2020

    Hi ShahWali,

    My Error 1 updating issue eventually sorted itself out. Also, my situation was a bit different from yours as I was working from a Cloud file and using a Personal Account.

    - Trina

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      June 10, 2020

      Hi there,

       

      We are sorry to hear you are having trouble publishing the link in XD. I suspect that the issue is with the long artboard. Could you please try deleting some content from the artboard or try reducing its size?

       

      Let me know if that helps.

       

      Thanks,

      Harshika

      Playful_dancer5E27
      Playful_dancer5E27AuthorCorrect answer
      Inspiring
      June 13, 2020

      Hi Harshika, thank you for your response.

      I have reduced the artboard size and the deleted no. of artboards, but it did not make any change.
      Rishabh_Tiwari has told me the solution
      Simply signing out of the entire Adobe product and signing in again, And really its work fine 🙂

       

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        June 15, 2020

        Nice to hear you are back on track. Please feel free to reach out to us in the future for any query related to XD. We would be happy to help.

         

        Thanks,

        Harshika

        D
        dharma 17335282
        Participating Frequently
        June 9, 2020

        Do you still have the same problem? for me is working normally the link updates 

        Playful_dancer5E27
        Playful_dancer5E27Author
        Inspiring
        June 9, 2020

        Yes, problem still remains 😞

        Can u give me any solution without creating a new link?

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