Wacom tablet issues with Xd on Windows?

Jan 09, 2017

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Hi,

iI can't use my Wacom Intuos Pro tablet with Adobe Xd (windows 10).

I can navigate through the interface, but can't use the tablet on the artboard.


It seems the pen events are not recognized by the Xd workspace.

Can anyone else confirm this issue?

Is this a bug or should this be a feature request.

What can I do to make things work?


Thanks.

At the feature request (Pen and touch support in windows 10 – Adobe XD Feedback : Feature Requests & Bugs ) a workaround is described. It works for me!

Wacom users can turn off "Windows Ink" in the settings, which enables the pen / touch support in XD. However, this disables some other features of your tablet.

wacom windows ink.JPG

If I knew this earlier...........

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Wacom tablet issues with Xd on Windows?

Jan 09, 2017

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Hi,

iI can't use my Wacom Intuos Pro tablet with Adobe Xd (windows 10).

I can navigate through the interface, but can't use the tablet on the artboard.


It seems the pen events are not recognized by the Xd workspace.

Can anyone else confirm this issue?

Is this a bug or should this be a feature request.

What can I do to make things work?


Thanks.

At the feature request (Pen and touch support in windows 10 – Adobe XD Feedback : Feature Requests & Bugs ) a workaround is described. It works for me!

Wacom users can turn off "Windows Ink" in the settings, which enables the pen / touch support in XD. However, this disables some other features of your tablet.

wacom windows ink.JPG

If I knew this earlier...........

Views

5.8K

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Jan 09, 2017 4
Jan 09, 2017

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Hi,

We are still working on perfecting the Touch and Pen workflows. For the moment, they are disabled in the design workspace.

They will be available in a future release.

Thanks,

Vlad

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Jan 09, 2017 2
Jan 18, 2017

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Um...don't need to be snippy here, but if I can't use touch or my pen, how exactly am I supposed to use the product at all?

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Jan 18, 2017 2
Adobe Employee ,
Jan 18, 2017

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Hi, rmarye

Unfortunately, if you're only on touch and pen workflows, you can't quite use Adobe XD yet. However, most of the hardware that we're aware of has a trackpad or mouse. While it's suboptimal for people like you, we're hoping that the final pen and touch implementation will help you in your design process.

Definitely upvote this story to get the latest news on when we deliver this feature. Pen and touch support in windows 10 – Adobe XD Feedback : Feature Requests & Bugs

Hope that helps!

-Elaine

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Jan 18, 2017 3
Jan 18, 2017

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Elaine, thanks for your quick response. I'm using a Surface.  I've up-voted the feature request, as suggested.

Must say, this release of XD on Windows is just...mean. Images of Adobe taking candy away from babies come to mind

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Jan 18, 2017 0
Adobe Employee ,
Jan 18, 2017

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Ouch! Hopefully it'll be worth the wait! We're working hard on new Windows features, and you'll see new features in the upcoming months!

-Elaine

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Jan 18, 2017 1
Nov 23, 2017

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Since January 9 2017, Any progress on this?

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Nov 23, 2017 1
May 18, 2017

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I have the same issue. Usually, When I press the space key on my keyboard. and press the left button on a mouse. I can move the whole workspace in Adobe photoshop(or illustrator). But in Adobe Experience Design(Beta). There is no reaction.

Thanks for the answer from Adobe team. and I appreciate the develop team. Adobe CC is easy to use.

Roger Xue

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May 18, 2017 0
Jun 01, 2017

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I have the same problem with a Huion tablet on Windows 10. Are you already working on that feature? Can we expect to be able to work with our tablets soon?

Thank you very much.

You are making a very good job.

Patricia Saco

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Jun 01, 2017 0
Apr 25, 2019

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Have you managed to make it work with XD? I wanted to buy HUION Kamvas Pro 20 but if it does not work with XD then I guess I'm gonna pass...

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Apr 25, 2019 0
Jun 14, 2017

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Hi,

Is there any news regarding Wacom ? or someone have estimated dated? that it will work on Win 10?

Thanks,

Boaz.

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Jun 14, 2017 0
Adobe Employee ,
Jun 15, 2017

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Nothing to share publicly. We'll be keeping the UserVoice site updated.

-Elaine

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Jun 15, 2017 0
Aug 29, 2017

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Please, give to us quickly those features, we need it!!!

Thanks.

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Aug 29, 2017 0