Can't import 3D objects

[SternFX]

Since version 24 I can't import 3D objects ot use the Mercury engine anymore.

Getting this error message and the screen turns black.

After Effects (Beta) error: internal verification failure, sorry! {unexpected match name searched for in group} ( 29 :: 0 )

Any ideas?

[ipoblete@mtbpro.cl]

How can you make this downgrade?

[beerthinker]

Open the creative cloud, navigate the AE beta in the beta apps at the right pannel. Click on the 3 dots and you can see the lower version of beta.

[defaultmdu12f5w750t]

Hi All,
I understand this thread is from August 23 so its quite old but i am brand new to AE Beta and can't tell if hte problem i am encountering is user error (more then likely TBF) or a bug.... can anyone help me? I am sure its me! Thank you so much! 

I am working with AE Beta 24.3. 

I have tried inporting a obj and a gltf file.

They come in but when i put them into my timeline they are not viasable. I get a 3d rectangle with all controls but model itself isn't there? 

I have tried Classic 3D and Cinema 4D render. I have also tried changing from Mecury to Mecury GPU. 
When importing i am hitting 'make comp size' but i have tried no doing this as well. 
I can not work out what i am doing wrong and why these models are not appearing. 
I even dowloaded one from Adobe to make sure it wasn't anything within the models themselves. 

Thank you for your help, it is very much appreactied. I tried Adobe chat but they said they could not help with Beta versions.

The screen shot attached shows what i am seeing.
Thank you 

[Paul Tuersley]

It could be you don't have a sufficient GPU memory to use the Advanced 3D comp renderer that is required for 3D model rendering. It won't even be listed as a comp 3D renderer option if that's the case.

I get a warning when I launch saying 'Advanced 3D is not supported by the current hardware', but you can set that warning to never show again so maybe you did that then forgot about it? I originally must have done that and it confused me for quite a while until I realised why it didn't work.

[kathrinwest]

I've had that issue. It sometimes clears up by reloading the file. it gives and error message then loads fine. And it'll be different layers every time I open a project. It's a crapshoot – might get everything to load and then the next time I open it I get half the layers. It's very frustrating and I don't yet know if it will cause problems on export.


Kate West

Senior Video Editor
Gemiini Health
(509)342-5528
kwest@gemiini.org