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3D object cannot work in preview

Community Beginner ,
Sep 26, 2023 Sep 26, 2023

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Iwan22359052noxg_0-1695794731781.png

why? whyyy??

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Explorer ,
Sep 27, 2023 Sep 27, 2023

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Got the same problem over here. Must be a bug? Anyone? 

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Explorer ,
Oct 05, 2023 Oct 05, 2023

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yes i have the same problem....

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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Iwan22359052noxg_0-1695794731781.png

..you are not using the new Mercury Engine bro....

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Community Beginner ,
Oct 13, 2023 Oct 13, 2023

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since updating to version 24 there is no mercury 3d, only Classic 3d and Cinema 4d but in the initial version 23 there was still mercury 3d, but now the old version is no longer there 😞

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Adobe Employee ,
Oct 17, 2023 Oct 17, 2023

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@Iwan22359052noxg & @LeonardoPraga,

You will need to use the Advanced 3D engine in order to render models—the Classic and C4D render engines do not support them.

 

@grump What AE (Beta) version number are you currently running? There have been a couple of bugs while this work is in progress that prevented model rendering in the Advanced 3D engine, so you may be able to update to the latest (24.1.0.56 as of this post) to see model rendering working again.

 

- John, After Effects Engineering Team 

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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how do I change the settings to advanced 3d, when I was still using version 23 I still found mercury 3d, but when I updated it wasn't there anymore, and my 3d objects didn't appear on the work screen. 

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Explorer ,
Oct 18, 2023 Oct 18, 2023

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I have upgraded and it's working! Thanks!

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Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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nice...what did you upgrade? 

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Explorer ,
Oct 18, 2023 Oct 18, 2023

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Beta 24.1.0 (build 56)

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Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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Does your graphic card have 4GB memory?

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Explorer ,
Oct 18, 2023 Oct 18, 2023

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No I have a NVDIA 3090 with 24GB, I think 🙂

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