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.MOV videos doesn't have any sound

New Here ,
Sep 06, 2022 Sep 06, 2022

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The new beta version have a bug, any kind of .mov video doesn't have any sound at all. Tried multiple files, same. Re-rendered the video to .mp4 format in Premiere, after that the video has sound again.
This only accurs in After effects beta version, seems fine in stable version.

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Adobe Employee ,
Sep 26, 2022 Sep 26, 2022

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Hi @Tomas25978208grfs,

Thank you for reporting this issue. Would you be able to share one of the .mov files that should have sound but doesn't when played in After Effects? Also, what are the specs of your system, e.g. OS version, RAM, GPU, etc?

 

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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