• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

.MOV videos doesn't have any sound

New Here ,
Sep 06, 2022 Sep 06, 2022

Copy link to clipboard

Copied

The new beta version have a bug, any kind of .mov video doesn't have any sound at all. Tried multiple files, same. Re-rendered the video to .mp4 format in Premiere, after that the video has sound again.
This only accurs in After effects beta version, seems fine in stable version.

TOPICS
Bug

Views

50

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

LATEST

Hi @Tomas25978208grfs,

Thank you for reporting this issue. Would you be able to share one of the .mov files that should have sound but doesn't when played in After Effects? Also, what are the specs of your system, e.g. OS version, RAM, GPU, etc?

 

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources