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saw1980
Participant
February 25, 2020
Answered

Can't print PDF, no pages selected.

  • February 25, 2020
  • 1 reply
  • 1133 views

This seems to be a recurring issue every few years.

 

New Macbook Pro running macOS Catalina.

New Adobe CC install, Acrobat DC. All patches applied. I also tried all the tips from past occurrences, including disabling enhanced security. 

 

Still can't print. Please, any help would be appreciated!

 

 

This topic has been closed for replies.
Correct answer saw1980

I was able to finally get this working. I had to uninstall and reinstall.

 

In the process, I found that the CC App uninstall did not work. I uninstalled, rebooted, and the App was still installed. I used a third-party uninstaller, in Clean My Mac, to uninstall. Rebooted again, then installed from the CC App. Printing now works. It was almost as if there were two conflicting installs. Not sure how that would happen on a new computer...

 

I hope this helps anyone else who may be experiencing this frustrating issue.

1 reply

saw1980
saw1980AuthorCorrect answer
Participant
February 25, 2020

I was able to finally get this working. I had to uninstall and reinstall.

 

In the process, I found that the CC App uninstall did not work. I uninstalled, rebooted, and the App was still installed. I used a third-party uninstaller, in Clean My Mac, to uninstall. Rebooted again, then installed from the CC App. Printing now works. It was almost as if there were two conflicting installs. Not sure how that would happen on a new computer...

 

I hope this helps anyone else who may be experiencing this frustrating issue.