Adobe Air error message - macOSX Catalina

[bethwilson]

I keep getting an error message aboutAdobe Air when I open an application (Traffic) that requires Adobe Air. The error message is: “Adobe AIR.framework” is damaged and can’t be opened.

This has begun since I updated to macOSX Catalina.

Why is this, and will an update be released to fix this?

[precisely picturesque]

Thanks a tonne for all your help!

[Antonio Pedro0D4D]

Thanks Jamesey2001, it works.

[bikunbikun]

You are the man, James!!! Thank you so much brother!!! You solved my problem. 

[Amy in Tampa]

Thank you! This helped me get StudioCloud running again after my Catalina update.

[Jimmy5CE8]

Hi James,

Thank you for providing this solution  ! Much appreciated... !

[ing8888]

Thanks James, your solution did solve my problem too! Much appreciated - have a great week. 

[LocoSoco]

Found this link that solved the issue for me - for at least getting an application to open that required AIR.

https://support.trainerroad.com/hc/en-us/articles/360034878072-How-to-Use-the-Workout-Creator-on-mac...

[KramSurfer2]

Wow, thanks!  That's a lot of steps for an end-user, but at least it's doable.

[Gast]

 I have follwed the commands and I am still getting this message. My Macbook is operating on macOS Catalina 10.15.3 operating system.

[Jamesey2001]

Hi, could you post a full transcript of your terminal session so we can see what happened? 

[liamo78220949]

Last login: Tue Mar 31 09:48:11 on ttys000

The default interactive shell is now zsh.

To update your account to use zsh, please run `chsh -s /bin/zsh`.

For more details, please visit https://support.apple.com/kb/HT208050.

MBP-de-Liam:~ shashubitch$ cd /Library/Frameworks

MBP-de-Liam:Frameworks shashubitch$ sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework

Password:

MBP-de-Liam:Frameworks shashubitch$ ls -l@ ./Adobe\ AIR.framework/

total 0

lrwxr-xr-x@ 1 root  wheel   26 18 avr  2019 Adobe AIR -> Versions/Current/Adobe AIR

com.apple.FinderInfo 32 

com.apple.quarantine 57 

lrwxr-xr-x@ 1 root  wheel   26 18 avr  2019 Resources -> Versions/Current/Resources

com.apple.FinderInfo 32 

com.apple.quarantine 57 

drwxr-xr-x  4 root  wheel  128 18 avr  2019 Versions

MBP-de-Liam:Frameworks shashubitch$ 

I don't really understand what all of that mean but in the end is that it still says "adobe is damaged ...." Thanks for your precious help !

[Michael J. Acosta]

Just open a Terminal (Applications>Utilities>Terminal) and paste the following:

sudo xattr -r -d com.apple.quarantine /Library/Frameworks/Adobe\ AIR.framework/

That's it! Enjoy!

We have an Elvis app that requires Air and needed to have it running. 

[laurie1979]

Hi, my trusted software i rely on needs Adobe Air and no longer opens with Catalina. I'm not overly techy and see a lot of info flying about. Could someone direct me towards the easiest way to follow with as limited risk as possible??

Many thanks.

[craigs266892]

Catalina has wreaked havoc on my MacBook Pro since install. Wish I had never installed it.

[defaultvsseuylthnon]

You're a lifesaver. Adding the codes through the TERMINAL worked just fine. 

Now, I'm able to use Pass Classic with Catalina. AWESOME!!!

SEE BELOW:

After Installing Adobe Air...

These few lines in the terminal will get you out of trouble

cd /Library/Frameworks
sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework

Then use:

ls -l@ ./Adobe\ AIR.framework/

to check the framework is no longer quarantined

[moonshot66]

cd /Library/Frameworks && sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework

[roochi0D44]

Thank u ♥

[IsaMar]

Maybe try:

You can open an app that isn’t allowed to open by manually overriding the settings in Security & Privacy preferences.

1. In the Finder

   on your Mac, locate the app you want to open.

   Most apps can be found in the Applications folder.

2. Control-click the app icon, then choose Open from the shortcut menu.

3. Click Open.

   The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.

[Andrew5FAA]

Hi all

I am having the same issue as many others here - compounded by the fact I am a new Mac user.  Desperately trying to access NHS rostering service for my staff, but unable to instal AIR correctly.  Having followed the instructions on here I am seeing this in the Terminal:

drwxr-xr-x   5 root  wheel   160 19 Nov 12:43 .

drwxr-xr-x  64 root  wheel  2048 19 Nov 10:04 ..

drwxrwxr-x   5 root  wheel   160 19 Nov 12:43 Adobe AIR.framework

drwxr-xr-x   5 root  wheel   160 24 Oct  2019 PluginManager.framework

lrwxr-xr-x@  1 root  wheel    50  1 Jan  2020 iTunesLibrary.framework -> /System/Library/Frameworks/iTunesLibrary.framework

andrewlouise@Andrews-MacBook-Pro Frameworks % 

It also will not allow me to uninstal as that file is damaged.

If anyone could please help - I am getting desperate.

[Jamesey2001]

If you followed the terminal commands from my earlier post you should be OK.

I have included them again below.

If you try them again and have no luck then post the entire terminal session contents here and we can attempt to help you further.

1. Open Terminal and enter this command ( just copy and paste it into the terminal from here )

cd /Library/Frameworks

2. Next enter this command ( copy and paste into terminal )

sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework

3. Finally use this command to check if the command in step 2 worked. ( or just try running your app or install your air package again )

ls -l@ ./Adobe\ AIR.framework/

[Andrew5FAA]

Hi Jamesy,

Thank you so much for taking the time to reply. Unfortunately the problem still persists. I have copied the terminal data as requested:


andrewlouise@Andrews-MacBook-Pro Frameworks % cd /Library/Frameworks

andrewlouise@Andrews-MacBook-Pro Frameworks % sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework

andrewlouise@Andrews-MacBook-Pro Frameworks % ls -l@ ./Adobe\ AIR.framework/

total 0

lrwxr-xr-x@ 1 root wheel 26 17 Apr 2019 Adobe AIR -> Versions/Current/Adobe AIR

com.apple.FinderInfo 32

com.apple.quarantine 57

lrwxr-xr-x@ 1 root wheel 26 17 Apr 2019 Resources -> Versions/Current/Resources

com.apple.FinderInfo 32

com.apple.quarantine 57

drwxr-xr-x 4 root wheel 128 17 Apr 2019 Versions

andrewlouise@Andrews-MacBook-Pro Frameworks %


I am no expert in Mac - but from what I have read of your other replies, it looks as though files are still being quarantined?

Thanks again for all of your help with this.

Andy

[Ann Marie5FC2]

I just updated to Big Sur and am getting that error message. Will the code provided work? 

[Jamesey2001]

I have not tried it as I'm not using big sur, but the principle is the same so give it a try and report back your success.