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iTunes MobileDevice library not found error when 'Install application on the connected iOS....'

Forum|Forum|12 years ago
September 16, 2013
27 답변들
39765 조회

After recently upgrading iTunes to 11.0.5.5 I get the following error...

'iTunes MobileDevice library not found. Please check your iTunes installation'

..when selecting 'Install application on the connected iOS device' from the 'Post Publishing' section under the 'Deployment' tab in the 'AIR for iOS settings' dialog box

This used to work? Any ideas?

For now, I can manually use iTunes to add the file to the device, but this does slow down work flow considerably.

Thanks,

Alan.

Development

이 주제는 답변이 닫혔습니다.

최고의 답변: kglad

I am still having the issue but the pain-in-the-ass is minimized since I now realize that you can still sort of "side-load" your .ipa file to your device via iTunes 12.3.0.whatever -I recently upgraded my video card to an AMD FirePro so I'm no longer buying into the installing iTunes for older video cards trick as A. its a pretty new and snazzy video card and B. I don't want older versions of iTunes... I'm a fan of the radio there.

So anywho, I have got this down to a science now so i can rapidly test / retest my app on iOS devices using a development provisioning profile and all the hoops you have to jump through to get your .p12 file (not getting into that):

1. delete prior version of your app from the device

2. publish your .ipa file with your dev profile and p.12

3. delete prior version of your app from iTunes App library

4. in iTunes file > add file to library or drag n drop to the same iTunes library

5. drag the same app now in your library to your device(s)

6. check your device(s) app library, if you have new apps set to install automagicly then you should now see the app on the device / otherwise click install, then sync

Sporadically and almost mockingly I still get the original message about the device list but not such a big deal any more. Anyway hope this helps.

ur3

installing version 12.1.3 of iTunes failed to solve the problem for me. i needed version 12.1.2 to solve the problem:

1) Un-install Apple Application support 32 bit/64 bit, Apple Mobile Device Support, Apple Software Update, and iTunes

2) Go to C:\Program Files (x86)\Common Files and delete the Apple folder

3) Go to C:\Program Files\Common Files and delete the Apple folder

4) Go to C:\Users\<your user name>\music\iTunes and delete the .itl file

5) Download and install version 12.1.2 of iTunes: Download Apple iTunes 12.1.2 for Windows 64-bit‌. Make sure you untick the option to let iTunes automatically update. updating kills the Flash Pro to iOS usb communication (at least, until adobe figures out the problem and releases an air sdk that fixes the issue).

6) Restart your computer

7) Attach your phone to your computer via usb and unlock your phone so if the 'Trust This Computer' prompt appears you're ready to tap trust.

8) Open Flash Pro > Debug > Debug Movie > On Device via USB > click Refresh Device List if your iOS device is not already listed.

9) If that fails, open file explorer and make sure your iOS device appears in file explorer. If it does not, your usb-win connection has a problem. re-check your connections, the usb cable and make you have enabled 'Trust This Computer'.

이전 답글 보기

G

gronli21

Inspiring

After updating to the latest iTunes I also got this error this week. Tried re-install iTunes, but no luck. For me this worked:

I uninstalled "iTunes", "Apple software update", "Apple programsupport", "Apple mobile device support", I think I also had something like "Apple application support 32 and 64bit".

I then installed "iTunes version 11.4 (64bit)", and when I connected my iPod I got the "Authorise "-message on iPod, which I didn't get with newest iTunes.

B

brandandarby

Known Participant

The Authorize Computer notification is just to get into a device after it is plugged in. This problem will still perstist even when no device is plugged in at all.

C

claygraffix

Participating Frequently

I also decided to update to the newest iTunes and it bombed the device debugging for me. I installed the iTunes for Older Cards and i'm back up and running.

Thanks all

B

boat5

Inspiring

I did need to unplug/replug the devices after the fix before it would see them.

I believe this was already said though

B

brandandarby

Known Participant

The files seem correct. My guess is that there are still files left over from the old misleading versions of iTunes.

1) Un-install Apple Application support 32 bit/64 bit, Apple Mobile Device Support, Apple Software Update, and iTunes

2) Go to C:\Program Files (x86)\Common Files and delete the Apple folder

3) C:\Program Files\Common Files and delete the Apple folder

4) Download and Re-install this version of itunes: http://support.apple.com/kb/DL1784?viewlocale=en_US&locale=en_US ( if you have it downloaded already you don't have to download again) ****Make sure when the installer starts, the installer asks you to install your files in the Program ( 86x ) folder!****

5) Restart your computer

If this works give it a like! If not I have perhaps one more solution.

1) Open up your pc specs screen ( windows 8: Move mouse to the right of the screen then Settings > PC Info ) ( windows 7: Start Menu > Right Click Computer > Properties )

2) Click on Advanced System Settings in the left panel.

3) Click on Environment Variables.

4) Look under System variables for "Path" in the Variable column.

5) Select "Path" and click on the Edit... button.

6) An Edit window will come up and just press the right arrow key to put your cursor at the end of the "Variable value" field.

7) Copy/paste in these folder paths exactly after the ones already there (all separated by semicolons):

;C:\Program Files (x86)\Common Files\Apple\Apple Application Support;C:\Program

Files (x86)\Common Files\Apple\CoreFP;C:\Program Files (x86)\Common Files\Apple\Mobile Device Support;

8) Click on OK and close those windows.

9) Test to see if the error still persists

Lars Laborious

Brainiac

Thanks! That first solution worked.

B

brandandarby

Known Participant

Great! Hopefully this will fix everyone's problem.

B

brandandarby

Known Participant

I think I might have your solution. The problem was the file placement. Even though my graphics card is a high end gpu I still installed this version because it is the most recent and the files install correctly. This fixed my Mobile Device Library not found error.

iTunes 12.1 for Windows (64-bit — for older video cards)

Hope this helps.

Cheers.

B

boat5

Inspiring

just ran in to this problem after updating itunes. simple uninstall/reinstall did not fix

its also the same problem for "unable to enumerate devices" in adt

I did fix it though with the help of this thread thanks everyone!

uninstalled apple application support 32 and 64bit, apple mobile device support and itunes

then I installed "itunes for older video cards" that brandandarby posted.

thanks again....any time I touch I tunes it f*cking bombs my computer

B

brandandarby

Known Participant

I'm glad to hear that. Please try to hit the like button if that helped so people may find the answer quicker.

But the reason this is happening is most likely on 64 bit computers the main iTunes files are being stored in Program Files rather than Program( 86x ) files. If you have a 64x bit computer and iTunes wants to install it in Program Files, this might not be the program you want then.

alanfireworks작성자

Known Participant

It's now over a year since I posted this and I still haven't found a solution. Both Flash and iTunes have had major new versions but I still have the problem. (and it still works on my Mac)

When I am compiling apps to test on the iPad it takes a considerable amount of time to get each version onto the iPad but when the Post Publishing button worked it was really quick?

T

tomc2652178

Participating Frequently

I just ran into the same thing! Never had any trouble with this and it was working fine just this morning, then iTunes helpfully offered to update. I let it, and now I can't debug!

Going through iTunes to install does work, but it's not really that useful since you can't debug that way. I was in the middle of troubleshooting something and without trace() it's going to be an enormous pain, I'll have to put an on-screen console output in place or something...

I tried manually copying both MobileDevice.dll and iTunesMobileDevice.dll to the Windows directory, Windows/System32, the same directory as idb.exe, since running "idb.exe -devices" as suggested in some other thread I found indicates that one of those DLLs is the problem. I thought maybe the update had placed the DLLs in a different place or something. I tried installing a fresh copy of the latest AIR beta, reinstalling and repairing iTunes. Nothing works.

From the error messages it seems like something changed in iTunes and Air just doesn't know how to deal with it. But like you said it works on some systems and not others. And it's not just Flash CC, I'm using FlashBuilder 4.7 -- so I think it's an Air problem, not a Flash IDE/FB issue.

Interesting note -- Overdrive Media Console also cannot transfer media (audiobooks from my library) to my iPhone, when I did it as recently as a couple of days ago. I assume it uses the same MobileDevice service. Apple must have changed something, so Adobe may be right -- it's Apple's fault (unless you want to fault Adobe for not updating to keep up with Apple, which is a perfectly valid complaint!).

T

tomc2652178

Participating Frequently

I was able to get mine working again. Tried many, many things but in the end what I ended up doing was uninstalling Apple Application Support (both 32 and 64 bit versions), Apple Mobile Device Support, and iTunes itself using the Control Panel, then reinstalling version 12.0.1 which is what I had before I updated and was able to find available for download via Google. It didn't work the first time I tried that, but did after a second try. Make sure you've seen and accepted a "Trust this computer?" alert on the iDevice too, I'm not sure I had seen that after the first try. I also had to unplug my iPhone and plug it in again after installing before iTunes recognized it.

Now I don't know what exactly finally fixed it, it may be that I could have installed 12.1 again and had it work, and something in the uninstall/reinstall process reset a setting that was causing the problem. But I'm not taking any chances and will leave it alone for now -- I don't actually use iTunes for much of anything anyway, and this is probably the last time I will update this app and I'm planning on switching to something other than Air for any future apps I do.

alanfireworks작성자

Known Participant

Here is a screenshot of the error if it helps...

I have also tried removing and re-installing the following: ITunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support.

I'm pretty sure it's an error in the Flash Professional setup somewhere as the same version of Itunes and Flash Pro CC work fine on my Mac.

Thanks,

LilGames

Inspiring

This feature has NEVER worked for me, so I am skeptical there is any solution.

alanfireworks작성자

Known Participant

It seems as if someone else has the problem:

https://forums.adobe.com/thread/1438485

I don't know why adobe can't work out what is going on here? It takes such a long time to go through the iTunes process of getting apps onto the iPad.

alanfireworks작성자

Known Participant

I have just tested this on another PC running Flash Pro CC and ITunes 11.0.5.5 (the same version) and it worked fine, so it's probably some configuration problem with my Flash Installation (I've already installed a newer version of ITunes)

Is there a way to completely reset the installation defaults in Flash Pro CC without re-installing from scratch?

Thanks,

Alan.

alanfireworks작성자

Known Participant

I have also tried removing iTunes completely and re-installing from scratch and holding Ctrl-Alt-Shift when starting Flash and deleteing all preferences?

alanfireworks작성자

Known Participant

I have also tried contacting Adobe Customer Support who had no idea and then creating a new user account and trying from there with the same problem.

I also upgraded to IOS7 on the target device to be published to and upgrading iTunes to 11.1.1.11 but still get the error?

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