Android 5 lollipop update remove all AIR apps

We have the same problem: -505 error

Also had the same problem.

I started seeing a lot of "uninstalls" reported on my Google Play statistics for Kana Mind, going from the typical ~40 uninstall/days to about 150 the next day. 117 of those were Android 5.0 (and I only had 3 Android 5.0 uninstalls the previous day, so yeah, something was going on). Everything I've seen about the problem matches what was reported: applications were getting uninstalled (and reported as so) during the update to Android 5. The application was compiled with Air 13.

https://twitter.com/zeh/status/534862009452748801

https://play.google.com/store/apps/details?id=air.com.zehfernando.KanaMind

Coincidentally I got the OTA the same day on my Nexus 5. It gave me a good chance to test, and sure enough, I had the same problem happen: the icon was there, but I could not run the app, could not uninstall, could not reinstall.

https://twitter.com/zeh/status/534815983689793536

I could uninstall with Android SDK's adb and then reinstall. But of course that's not something you'd expect most users to know, or do, since it requires installing drivers, the Android SDK, and changing options on the phone.

@celadora: where did you hear that a new certificate works? Do you have more information?

Everything seems to indicate that it's a certificate signing issue because the keys verification differ in some way - if there's any way to create a key that matches the old key, it would at least allow people to install a new version without complications, and potentially allow updates seamlessly if they're properly signed before the Android update.

(Remember that Android allows APKs to be signed with more than one certificate, so if a new certificate works, you could just double sign it - once with the correct one, and once with whatever certificate works against the old version)

Never mind. Signing with several certificates seem to have been disabled, and the store will reject your file.

a new certificate doesn't work, using "adb uninstall" and reinstalling from Google Play and it work, but it's no possible for all users app.

We are also having the same issue;

I'ved added to this ticket here:

Issue 79375 - android - Unknown error during application installation -505 - Android Open Source Project - Issue Trac…

My users are also having this issue

.

1. For users who upgraded via OTA or Sideloaded (both nexus 5 and nexus 7) to lollipop, all the AIR based apps were removed and when trying to reinstall gets error 505.

2. For users who upgraded OTA or Sideload and did a factory reset afterwards, everything works properly.

We've tried routes such as appuninstaller but the apps don't appear. I don't want to instruct my users on how to use adb as that is just a bad message to send.

Here is a thread on the dev preview regarding this;

https://code.google.com/p/android-developer-preview/issues/detail?id=1668

Here is a developer who worked with google and has more info on this:

https://minimega.zendesk.com/hc/en-us/articles/203101708-Error-505-when-installing-Bonza-on-Android-5-0

I confirm this problem on my Nexus 5 Android 5 lollipop, error 505, all air app not installed.

Taken from this post:

https://code.google.com/p/android-developer-preview/issues/detail?id=1668

See comments #45 -> "Google is working with Adobe to fix the issue, but there is no time scale."

Hi Chris,

There definitely is some issue and is not just one offs, on Empire Four Kingdoms , a popular AIR app, there is reviews now popping up about the issue.

Empire: Four Kingdoms - Android Apps on Google Play

Update Just upgraded to Android 5.0. Game was no longer installed after update. I've tried to reinstall 3 times and no luck. Keep getting an installations error.

Doesn't work with Android Lollipop The game is nice and micromanagement mechanics are addictives. Nevertheless the game crashed running in the last Android version. I have recently updated to Android 5 Lollipop and the game has disappeared. I have tried to install again but it is not possible. Seems that the game is not prepared for the Lollipop...

Doesn't work in Android v5 lollipop Cannot log in to my nearly an year old account after upgrading to Android v5 lollipop. In fact the game, uninstalls and never allows for reinstall even with multiple attempts.

This is serious issue, basically wipes out all apps from device and then cant reinstall! The worst case.

I love how Android dev always manages to be painful, even with cross platform tools. With PhoneGap you spend a disproportionate amount of time fighting with the Android browser. Now even Adobe AIR isn't immune. After I die Android bugs will still find a way to waste my time.

Hi all,

I was aware of a certificate problem with in-app billing in Lollipop and we have escalated this issue with Google.  I was not aware of apps being removed.  Unless this is cert related, I'm not sure who is working on this with Google.  I'll follow up internally and see if I can get more info.

Chris

Hi, same problem for me. A user reported the 505 error on my app after upgrading to Android 5.0 on his Nexus 7 2012.

Unfortunately I have no solution for him.