Adobe Animate 2019 won't open on Windows 11

[Spherigon]

Hello, I installed adobe animate 2019 recently on my windows 11 PC and everytime i open it it just force closes. Is it because windows 11 doesn't support animate 2019? If so is there a workaround? 

[Peru Bob]

Have you installed and run as an administrator?

[Spherigon]

Yes

[John T Smith]

Two ideas that MAY work to install and/or run old programs in Windows 10 (and MAYBE Windows 11 ?)
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

[Spherigon]

Thank you for the tip, unfortunately, i thought of this exact thing when looking through the properties. I tried all windows versions and it still force closes

[kglad]

animate 2019 wasn't designed to work with win 11, but it should still work using the advice given previously.

that said, is animate 2022 installed and working properly?

[Spherigon]

Yes, animate 2022 is working properly

[Spherigon]

Hi, i downgraded back to windows 10 and its still doing the same problem it did on windows 11. Am i doing something wrong?

[kglad]

i have win 10 and both animate 2019 and 2022 (as well cs6) all working:

so yes, there must be something specific to your system causing the problem.  what that problem is, i do not know. 

the only thing is i can say, at this point, about my situation that might be different from your's is that i installed cs6 first, then 2019 and then 2022.  you may have installed 2022 first and then tried to install 2019.

i don't know that would be a problem, but it might be a difference.

[Spherigon]

i honestly think its something with my hardware but idk what it could be

[kglad]

with windows and animate, that's very unlikely.  if you're using a compatible os version (and you are) on a computer with adequate ram (you are), the only other hardware issue i've seen is the graphics driver, and that's rarely a problem.   in addition, because you have animate 2022 working, it's even less likely to be a hardware issue.

if i were you, i'd repair all my ms visual c++ resdistributalbes that can be repaired.

if that fails, make sure your 2015-2019 is up-to-date

[Spherigon]

how do i repair those?

[kglad]

right click>click uninstall>click repair

[Spherigon]

Alright, i repaired every single one and restarted but it still crashes, i just feel like something on my computer is causing this. My animate 2021 works fine but not 2019

[kglad]

uninstall animate 2019

restart your computer

reinstall an 2019, All the New Adobe CC 2019 Direct Download Links, Now Available! | ProDesignTools

[Spherigon]

I used the download link you sent to download it but im getting this message?

[Spherigon]

Nvm i was able to fix the update issue but it still crashes when i open animate 2019

[kglad]

if you're using win 10, update your win 10 os so you have the latest win 10 version.

[Spherigon]

There are no updates i can update to. 

[kglad]

why'd you see that browser error, or what did you do to resolve that browser error?

[Spherigon]

i downloaded creative cloud again

[kglad]

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

install animate 2019

test animate 2019

any problems?

[John T Smith]

What is your hardware, especially your video card AND the video driver... if nvidia Adobe programs work better with the studio driver, not the gaming driver

My computer - zero problems
Intel i9 https://www.newegg.com/intel-core-i9-10900k-core-i9-10th-gen/p/N82E16819118122
64Gig Ram https://www.amazon.com/TEAMGROUP-3200MHz-PC4-25600-Unbuffered-Computer/dp/B086X2FYW9/
GTX 1650 https://www.amazon.com/MSI-GeForce-128-Bit-Graphics-G165D6AIC1/dp/B08GL81369/
Studio driver version 511.09 Download/Install 01-18-2022
Motherboard https://www.amazon.com/ASUS-Prime-Z490-P/dp/B07ZT3F95V/
500Gig M.2 https://www.amazon.com/Seagate-FireCuda-Performance-Internal-ZP1000GM30001/dp/B07ZPRRSPX
500Gig SSD https://www.amazon.com/Samsung-500GB-Internal-MZ-76E500B-AM/dp/B0781Z7Y3S/
1T SSD https://www.amazon.com/Blue-NAND-1TB-SSD-WDS100T2B0A/dp/B073SBQMCX/
Tower Case https://www.amazon.com/Rosewill-Gaming-Computer-THOR-V2-W/dp/B005XUAAP2
CPU Cooler https://www.amazon.com/ARCTIC-ACFRE00052A-Freezer-Pressure-Optimised-Technology/dp/B07LGSDQC2
DVD Writer https://www.amazon.com/Lite-Internal-Drive-Optical-IHAS124-14/dp/B00ERJXTE4/
850watt https://www.newegg.com/cooler-master-mwe-gold-850-v2-mpe-8501-afaag-us-850w/p/N82E16817171180

[Spherigon]

Here is a list of my hardware

GPU: Rtx 3060 TI (Latest Driver Installed not studio i think)

CPU: 11th Gen Intel core 17-11700f  2.50 GHz 2496 Mhz 16 Logical processors and 8 cores

Ram: 16 Gigs

500 Gig SSD

1 TB Hard drive

Motherboard: Gigabyte B560 DS3H AC-Y1

[Spherigon]

I also downgraded to windows 10 yesterday and the problem still persists