Adobe Animate 2022 not responding on load

New Here ,
Jan 27, 2022 Jan 27, 2022

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When I open Adobe Animate 2022, it immediately stops responding and does not load. 

 

I've tried:

- uninstalling and reinstalling

- restarting the computer

- the steps from this link: https://helpx.adobe.com/animate/kb/animate-crashes-on-launch-startup.html (except to turn off firewall)

 

I'm operating a Windows 10 Thinkpad laptop. This is a work computer.

 

If anyone has any advice on how to get Adobe Animate to work it would be much appreciated. 

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correct answers 1 Correct answer

New Here , Feb 07, 2022 Feb 07, 2022
I found a fix for my particular problem.I realize that I had power mode on the lowest setting (better battery life). When I had moved it to best/high performance, it was able to load no problem. I might assume that this fix only works if you have a Thinkpad that has that power mode setting.

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Adobe Community Professional ,
Jan 28, 2022 Jan 28, 2022

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reset all your animate preferences (see bottom of page), https://helpx.adobe.com/animate/using/set-preferences.html

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New Here ,
Feb 07, 2022 Feb 07, 2022

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I found a fix for my particular problem.

I realize that I had power mode on the lowest setting (better battery life). When I had moved it to best/high performance, it was able to load no problem. I might assume that this fix only works if you have a Thinkpad that has that power mode setting.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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