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Adobe Animate 2024 crashing after creating new document

New Here ,
Nov 27, 2023 Nov 27, 2023

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Hi,

 

I am facing an issue. I have just installed Adobe Animate on Windows and as soon as I click to create a new document it crashes.  Is anyone facing the same issue?

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Guru ,
Nov 27, 2023 Nov 27, 2023

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Here: https://community.adobe.com/t5/animate-discussions/adobe-animate-crashes-when-creating-new-file-or-o...

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Expert ,
Nov 28, 2023 Nov 28, 2023

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(not too sure that's going to be helpful unless they have a preferences issue or a classroom of crashing computers.)

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