Adobe Animate can't save my documents

[Mark23975301mj3q]

Everything was fine up until recently where I can't save any changes without it saying "please save under a different filename or location". Also if I make a new file, it creates an Autorecover duplicate. I've never had these issues until now. I don't know how to fix it. 

[kglad]

is the problem with one file or all files?

[Mark23975301mj3q]

I think all files. It's happened numerous times. 

[kglad]

if you start a new file can you save it (test1.fla) in a desktop (fla_dir) directory?

[Mark23975301mj3q]

I think so, But I don't really understand how it would help. 

[kglad]

it helps determine the problem cause.

[Nicktendo28]

Have you done a uninstall and reinstall?

[Mark23975301mj3q]

I'm about to try that now. 

[Mark23975301mj3q]

I uninstalled and reinstalled it but now my liscence expired even though I paid it off. 

[kglad]

what's the complete message?

[Nicktendo28]

Have you tired calling adobe to fix your license issue?

[Mark23975301mj3q]

I tried, but it was either outside their business hours or they just straight up didn't pick up.