• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Animate File Crashing (21.0.3.38773)

New Here ,
Apr 16, 2022 Apr 16, 2022

Copy link to clipboard

Copied

Hello Everyone,


I need your help, its been a week since I experience this problem on my project.
- I am having a problem with my adobe animate, I already setup a dropbox for backup and restore purposes and setup a file history on windows for me to restore previous version of my project if ever I experience a file corrupting when saving my project. However, even the old version is corrupted when I try to restore it.

So heres the scenario:
1. When the project file is on animation problem is not occuring.
2. When the project file is on Clean up, problem occured. When I am saving the file, it can be save but when I reopen it error occured "Could not load scene into memory. Your document may be damaged."
- The rig/character is still there but most of the character parts is missing... like head is there but body, hands, etc is missing.
3. When I try to copy the layer to new flash file for me to retrieve my work. I can't paste it. Nothings happening.
4. I try to fix it by using winrar tweak, but no luck for me.

I hope someone can help me to fix the problem. Thank you so much!

TOPICS
Error , Other , Product issue

Views

79

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation