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I have created a new Adobe Animate VR panorama, when I test it within the software it works fine in both the VR previewer and within my chrome browser.
I have published the files and I have uploaded the files to a server to test. When I go to the server website address, I see only a blank server page.
I am not sure what is the cause of this? Can anyone help, or had the same issue?
You can open the Browser console(Ctrl + Shift + I) to find out if there are any errors being reported.
Most likely you haven't hosted all the published files including the zip file.
Try publishing to a new empty folder and then place all the generated files/folders to your server.
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Is it possible to provide the URL to your VR file? I wonder if it's a browser issue. Have you tested more than 1 browser?
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Hi I have checked my chrome browser as it was recommended to make sure webgl VR was activated, and it works fine when previewing from Adobe Animate, it seems when it is published it is not working.
Here is the web address I am using to test the file with.
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I have also encountered this problem.
The published file is only white.
IE and chrome edge are the same
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You can open the Browser console(Ctrl + Shift + I) to find out if there are any errors being reported.
Most likely you haven't hosted all the published files including the zip file.
Try publishing to a new empty folder and then place all the generated files/folders to your server.
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Hi Thank you ever so much! that is what I did wrong with the zip file, which I did not include.
Working great now, thank you for your help!