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Adobe animate HTML5 MP4 won't play

New Here ,
May 17, 2022 May 17, 2022

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Hi all,

 

I'm fairly new to adobe animate and it's drinving me nuts. I have to create some banner ads with an mp4 playing, I did some digging to find you have to use a html5 component. I drag the video component to the scene, point to the source file (which is the same res as the banner) and turn on autoplay etc. But when I publish it just show the first frame of the mp4 and does nothing. I really don't understand what is wrong. I've tried making it a symbol(movie clip) but that changes nothing.

 

Can anyone help me with this?

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Community Expert ,
May 18, 2022 May 18, 2022

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no.

 

that's a browser setting that (thankfully) prevents unwanted sound from automatically playing when a page opens.  user interaction (typically a click), is needs to be encoded (already done with the video component) to start the video.

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New Here ,
May 18, 2022 May 18, 2022

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Well i don't need it to play sound, I only want the video to play. I have finaly managed to make it play but now the text that should appear on it does not for some reason..

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Community Expert ,
May 19, 2022 May 19, 2022

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Take the video into Adobe premiere and delete the audio. Then bring it back in to animate. 

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Community Expert ,
May 19, 2022 May 19, 2022

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you can do this with adobe media encoder, too:

 

1. import (file>add source) the video file

2. select it in the queue

 

kglad_0-1652970638933.png

 

 

3. click match source (not the arrow), or click edit>export settings > untick "export audio"

 

kglad_1-1652970800872.png

 

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