Adobe Animate Keeps Crashing

[Cayden282826257j7w]

when I insert audio and get to aroud frame 150-200 it just freezes my pc for a few seconds then closes the app, and also its never able to find my autosave.

[Mario_CR]

Hello, what version do you have installed? You can check by going to Help > About Animate.

[Cayden282826257j7w]

i am on animate 23.1

[kglad]

what are your computer specs?

[Cayden282826257j7w]

how do i check?

[kglad]

if win, click:

start button>settings (gear icon)>system>about (at bottom)>copy (and paste here) the device and win specs

[Cayden282826257j7w]

[kglad]

you may be at the limit of what your computer can handle when animate freezes, but you can try resetting your preferences to see if that helps:

uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer

reinstall animate and test that fla.

[Mario_CR]

Might want to lower your display resolution to 1920 x 1080 px. Animate doesn't run well in high DPI settings.

[kglad]

@Mario_CR 

i've never seen a problem (x 4+ years) with the same resolution.