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Adobe Animate not exporting MOV

New Here ,
Nov 13, 2023 Nov 13, 2023

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I try to export but nothing happens.

 

Screen Shot 2023-11-13 at 2.03.09 PM.png

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correct answers 1 Correct answer

Community Expert , Nov 13, 2023 Nov 13, 2023

ok.

 

open ame and then export from animate.

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Community Expert ,
Nov 13, 2023 Nov 13, 2023

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is "untitled folder" actually the name of a folder you explicitly created?

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New Here ,
Nov 13, 2023 Nov 13, 2023

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yes

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New Here ,
Nov 13, 2023 Nov 13, 2023

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I tried exporting to my desktop first. then i tried creating a folder (the untitled folder) and tried to export there. still didn't work

 

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Community Expert ,
Nov 13, 2023 Nov 13, 2023

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ok.

 

open ame and then export from animate.

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New Here ,
Nov 13, 2023 Nov 13, 2023

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What do you mean by ame?

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New Here ,
Nov 13, 2023 Nov 13, 2023

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You mean media encoder? Do I need to have adobe media encoder to export to MOV?

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Community Expert ,
Nov 13, 2023 Nov 13, 2023

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yes, you need ame (adobe media encoder). it should install with animate.

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Community Expert ,
Nov 13, 2023 Nov 13, 2023

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You're not exporting an MOV in your screenshot, you're exporting an (H.264) MP4.

Use Format: Quicktime / Preset: Default (Animate) to export a lossless MOV.

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