Adobe Animate Preview is buggy

[wyuu]

Hello! There's this issue that i just came across after installing a quick trial. The animation wont render correctly, it "glitches" and leaves traces when i do! Yet when i finally export the whole thing, its all good ;; Any ideas would be appreciated, thank you!

[kglad]

what is that supposed to show?

[wyuu]

oh! my bad, the video doesn't really show it there so i took another one. I was just playing with animating dots yet it still leaves traces, no idea on what to do, heres another video that shows it a lil bit more

[Nicktendo28]

I do not see it. Can you explain it a little better? So we can understand to help you. 

Also, do you have a system with the proper requirements to run adobe animate?

https://helpx.adobe.com/animate/system-requirements.html

[wyuu]

Got it got it! I'll screenrecord it so its more clearer. And yes, my laptop does meet the requirements of adobe animate. (I got it this year)

To retell the issue, when i replay animations in animate the animation leaves some sort of pixelated traces of the previous frame. It sort of makes it look buggy in a way.

[Nicktendo28]

Have you tried turning the onionskin and auto keyframe off?

Also, which version of adobe animate are you using?

[wyuu]

Yes i have, and the problem still persists. Im not sure about the version ;; it just says adobe animate 2022

[Nicktendo28]

There is a 2023 version if you choose to update and try that.

Are you on windows or mac? 

[wyuu]

I am on windows, and sure! I'll try reinstalling it first, maybe it'll update automatically.

[wyuu]

nope, after updating it still has the same issue sadly..

[kglad]

do you see those glitches when publishing, exporting, inside the ide, somewhere else?

[wyuu]

Not really? I tried exporting it and there were no more traces, worked just fine. I'm not sure about publishing, when i click on publish it just shows me a bar that gets filled up quickly and finishes. I also don't know what you mean by ide, sorry.

[kglad]

ide= animate development app.  ie, do you see it when playing the timeline while viewing the animate stage?

[wyuu]

nope, i dont see anything of the sort when looking at the canvas.

[kglad]

ok , exactly when do you see those artifacts?

[wyuu]

sorry, what do you mean by artifacts? I'm new to this, apologies

[kglad]

artifacts = what you're complaining about.

you see those when testing?

[wyuu]

Ah i see, i do see them pop up whenever i play the animation. If i were to be more precise on when im not sure, it seems so sporadic and random. Maybe it's because a previous frame is overlapping with the next one? Therefore leaving some sort of artifact, just a hunch though.

I tried testing it on other animations that aren't dots, and they leave traces on the right side of the entire drawing each frame at times.

[_keyframer]

Yeah this is an issue I have seen on even the fastest computers. Try View > Preview Mode > Fast

[wyuu]

It does lessen it somewhat! Yet not completely, still leaves a bit of traces 💔

[kglad]

upload your fla to a file server and post a link.

[_keyframer]

Yeah, if you can provide the FLA as kglad requested, I'd be happy to try it locally here as well.

[wyuu]

sure! 

https://drive.google.com/file/d/1rXyy1T63iLQrvW4hU0D7ceQnkxG9LGcO/view?usp=share_link

[kglad]

i don't see a problem: https://www.kglad.com/Files/forums/dots2.mp4

[wyuu]

Hmmm, thats so weird :(( ive tested the same method on other applications such as blender, and they never have those artifacts.. I guess it's an issue with the program in my own laptop? Which is weird, since the specifications on this one is definitely enough for animate.