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callstack: performproductsinfo exception: retrieving product information faild. reason no suitable products was found in diver.xml: product adobe animate cc and mobile device packaging (win64) minimum os version required 6.01.7601
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Hi mate,
Recent versions of Animate require Windows 10 and will not work on 7.
https://helpx.adobe.com/animate/system-requirements.html
For Windows 7 you should find an older version of Flash or Animate.