• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Animate completely broken at start, only showing bouncing ball

New Here ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

Hello, since a week, when Animate starts up, it is completely frozen. I can't click on anything, not the close button, nor the menu items, I can only force-quit using the task manager. I am very dependend on Animate in my work for specific projects, what can we do about this?  I had an older version, so tried updating but even in latest version (v.21.0.9) it doesn't work at all. The company I work for has many Adobe licenses.
MMarkKnol_2-1634112845804.png
What is really odd, at the bottom left there is some kind of bouncing ball banner running, that is the only thing that does something.

bouncing-ball.gif

 

Specs

MMarkKnol_1-1634112749470.png

 

Any help welcome!

TOPICS
Download and install , Error , Product issue

Views

88

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines