Animate completely broken at start, only showing bouncing ball

New Here ,
Oct 13, 2021 Oct 13, 2021

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Hello, since a week, when Animate starts up, it is completely frozen. I can't click on anything, not the close button, nor the menu items, I can only force-quit using the task manager. I am very dependend on Animate in my work for specific projects, what can we do about this?  I had an older version, so tried updating but even in latest version (v.21.0.9) it doesn't work at all. The company I work for has many Adobe licenses.
MMarkKnol_2-1634112845804.png
What is really odd, at the bottom left there is some kind of bouncing ball banner running, that is the only thing that does something.

bouncing-ball.gif

 

Specs

MMarkKnol_1-1634112749470.png

 

Any help welcome!

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Download and install , Error , Product issue

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Adobe Community Professional ,
Oct 13, 2021 Oct 13, 2021

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