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Hello,
Animate has stopped playing any sound files. I have reviewed all the posts related to this issue here and in other videos available online and after trying everything suggested I still cant make it work: (sound file placed in 2nd keyframe of timeline, file in wav format; properties/ frame/Sync/Stream .)
I have even converted all the m4a files again in Media Encoder to WAV.
It is strange because sound was playing on the project earlier and some hours later doesnt anymore.
I have opened previous projects and sound is not playing either when they were playing before. I have the impression something has been modified in the settings and I cant figure out... really no idea... sound in my laptop works...
Any suggestions ?
Thank you very much for your help,
Elena
Hi @elielephant Sorry for the inconvenience, there is an issue with an authortime audio playback on Mac in Animate version 22.0.3. We are investigating it. You may consider using version 22.0.2 till this issue is resolved.
https://helpx.adobe.com/download-install/using/install-previous-version.html
Thanks!
Mohan
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Hi @elielephant Sorry for the inconvenience, there is an issue with an authortime audio playback on Mac in Animate version 22.0.3. We are investigating it. You may consider using version 22.0.2 till this issue is resolved.
https://helpx.adobe.com/download-install/using/install-previous-version.html
Thanks!
Mohan
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Hey Mohan!
It works! Thanks for your help. How can I know when the issue with the latest version is soved?
Many thanks,
Elena
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Hi @elielephant - Just want to let you know that the issue with author time sound playback on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app to avail the fix.
Thanks!
Mohan
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Thank you !