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Animate / Media Encoder Export issue with LATEST update

New Here ,
Dec 06, 2022 Dec 06, 2022

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Having "Export Video/Media" issues.

Error was, 'requ'd vers of AME is not installled or the install is damaged. reintall.' So I did. Removed old versions and kept prefs, and updated both to newest. Did not work, and now after several attempts, including just adjusting timeline for a GIFs, 'cmd-e', nor selecting Export video/media does NOTHING. 

 

I am working on a:

iMac (Retina 5K, 27-inch, 2020)

OS: macOS Monterey 12.3.1;

Processor: 3.6 GHz 10-Core Intel Core i9

Memory: 64 GB 2667 MHz DDR4;

Storage: 1 TB with 701 GB free

Graphics: AMD Radeon Pro 5300 4 GB Built in Retina Display 27” (5120 x 2880) w/Apple Thunderbolt Display, 27” (2560x1440)

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correct answers 3 Correct answers

Community Expert , Dec 06, 2022 Dec 06, 2022

open ame and then try exporting.

 

and when reinstalling always delete preferences because they are most likely the problem cause.

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Community Expert , Dec 06, 2022 Dec 06, 2022

there's nothing automated, but you can save and restore the preferences.

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Explorer , Dec 06, 2022 Dec 06, 2022

Ok it worked with just removing completely AME, including pref's. I had hoped AP kept them in separate folder, but it doesn't. So, I had to go to recent archive and re-import that way by doing a 'Preset' search. Found them. But, man, one reason I like CC, is that I do not have to do that kind of stuff anymore... and MAIN REASON I like Mac. Felt like I was working with a Microsoft PC again. Anyway, ty for help.

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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open ame and then try exporting.

 

and when reinstalling always delete preferences because they are most likely the problem cause.

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Explorer ,
Dec 06, 2022 Dec 06, 2022

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Is there a way to export Animate, and Media Encoder custom pref's? THEY WERE SOME GOOD ONES. (As they all are, I guess.)

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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there's nothing automated, but you can save and restore the preferences.

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Explorer ,
Dec 06, 2022 Dec 06, 2022

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Ok it worked with just removing completely AME, including pref's. I had hoped AP kept them in separate folder, but it doesn't. So, I had to go to recent archive and re-import that way by doing a 'Preset' search. Found them. But, man, one reason I like CC, is that I do not have to do that kind of stuff anymore... and MAIN REASON I like Mac. Felt like I was working with a Microsoft PC again. Anyway, ty for help.

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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you're welcome 

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