Animate Sound not working properly

Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Hello Adobe Community, I use Adobe Animate to Animate of course, but i have a little problem.  When I import sound, i hear nothing from the document but everything from the swf or mp4 i can hear sound from, basically in the short way i am saying, When i scrub through the timeline i dont hear sound but i hear sound when i export it.  I need some help on this, I changed the publish settings, NOTHING!!!  I tried messing around with some stuff but it doesn't work.  All im saying is can someone help me?

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Animatrr (An Animator on Adobe Animate)

February 11, 2022

5:43 PM EST

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Error , Product issue

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correct answers 1 Correct answer

Mentor , Feb 11, 2022 Feb 11, 2022
Adobe have recently released another broken update (AA 22.0.3).Go back to AA 22.0.2 and disable automatic updates to prevent such things happening to you in the future. Also, learn to use search as there are about 100 threads about the issue already.

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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100% with you on this. It started yesterday. Files that worked perfectly now have no sound in the timeline, yet will export fine. I have just uninstalled and re installed the program and still the same issue. SYNC is on Streaming, all other audio programs work fine. IS this on Adobe? I would assume more people would be commenting on this by now. I was planning on seeking tech support from Adobe at this point. Sorry this is not helpful, but figured some solidarity would encourage you. Let's get to the bottom of this!!

 

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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one last bit of insight,

I have another computer with Adobe Animate 21.0.9 and my files with all the same settings work fine.

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Thank you, so it's just a new adobe animate update that caused the bug!  I'll just wait for a new update, nothing serious i need to animate rn.

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Mentor ,
Feb 11, 2022 Feb 11, 2022

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Adobe have recently released another broken update (AA 22.0.3).

Go back to AA 22.0.2 and disable automatic updates to prevent such things happening to you in the future.

 

Also, learn to use search as there are about 100 threads about the issue already.

 

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Hi Nick, I looked at all the things i saw and there was nothing similar to this question, all the answers didn't work, but you did provide an answer that seems reasonable!

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Thanks Nick,

Missed those 100 threads.

One thing:

How do you go about downloading AA22.0.2 legally as Adobe is only offering the most recent (AA22.0.3)

Is there a destination for accessing old versions?

Would greatly appreciate any insight. I actually do have something serious to animate rn. : )

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Mentor ,
Feb 11, 2022 Feb 11, 2022

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Hi mate,

 

Here are the instructions how to do it:

https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Good luck!

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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Community Beginner ,
Feb 12, 2022 Feb 12, 2022

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That was very helpful thanks!  Never knew those versions were hiding right under my nose!

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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It's fine, it's good you understand what is going on with Animate, hopefully this will be fixed in update 22.0.5

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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I meant. 22.0.4

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