Animate Video/Media Export only black screen

[jane31931673]

Hello

When trying to export an Animate File (ActionScript 3 configuration) as a video (=>export =>video), the result is always a video with a black screen.

I tried several video formats like:

- H.264/Default (AME)

- H.264/YouTube 480p SD

I also tried a complex project files vs a very simple project.

I deinstalled and reinstalled Animate (23.0) and Media Encoder (23.0).  I'm working on macOS Big Sur 11.6.8.

Always the same frustrating result: a video with a black screen.

The only thing I can export, is a SWF (=>export =>movie).

Unfortunately, these two old threads don't help:

https://community.adobe.com/t5/animate-discussions/adobe-animate-exporting-video-as-black-screen-wit...

https://community.adobe.com/t5/animate-discussions/animate-export-video-issues/m-p/11243127#M205522

Thanks a lot for every help!

[jane31931673]

And when I try to convert the SWF to a MP4 it doesn't work: "Invalid data found when processing input. The input file may be corrupted."

[jane31931673]

The converion tool used is: convertio.co

[kglad]

open the as3 fla in animate and then export your video.

[jane31931673]

That is what I described in my initial post. When I open the fla in Animate and export (=>export =>video) a .mov file is sent to Media Encoder. After Media Encoder converted the .mov from Animate, the result is a .mp4 with only a black screen.

[kglad]

is there someting on-stage when you play the timeline, not when you test?

[jane31931673]

I tested different projects in Animate: complex animation (bitmaps, movieclips, different layers, tweens etc) and a simple rectangle drawn in Animate on a 20 frame timeline. When I move the playhead, everything is fine. When I create a SWF (command + enter) the movie works perfectly. The problem only starts with Animate =>file =>export =>video over Media Encoder.

[kglad]

you can't even get a test as3 project to export video correctly?

[Mario_CR · Accepted solution]

Open Media Encoder and change the renderer to software encoding:

[jane31931673]

Thanks a lot, Mario_CR! That did solve the problem.

I'm not sure if that means that my hardware is too old or if there is a software problem?

I'm working on a quite old MacBook Pro (Retina, 15', 2014), 2.5 GHz Quad-Core Intel Core i7, 16 GB 1600 MHz DDR3, NVIDIA GeForce GT 750M 2 GB
Intel Iris Pro 1536 MB.

[Mario_CR]

Could be, gpu acceleration is hardware based, many of these older cards are no longer supported by Nvidia. It's worth a shot to look for driver updates for the GT750M just to make sure you have the latest version installed. If not, software rendering should be enough to get you by.

[jane31931673]

Thank you a lot! I'll check for an update. All the best!

[Pawares29122114y176]

it doesn't work for me 😞

[Pawares29122114y176]

[Mario_CR]

Try rendering the video using Format: Quicktime / Preset: Default (Animate). Do you still get a black screen?

If not, change the location output of the video.

In AME, change the encoding method on the preset itself: